Shipping/Receiving Clerk

Job Description: Shipping/Receiving Clerk

Location: South Gate, CA (On-Site, 5 Days/Week) Scope: National Responsibility (with Emphasis on California) Department: South Gate, CA (025205 – Arcadia South Gate Door) Reports To: Shop Supervisor Position Type: Full-Time

About the Company

Are you ready to embark on an exciting journey where creativity meets craftsmanship? At Arcadia Inc, we’re not just a company; we’re innovators in the world of specialty manufacturing and design. Known for our exceptional precision and quality, we take pride in creating customized solutions that exceed expectations across various industries.

From our state-of-the-art architectural elements that enhance commercial spaces to our advanced engineering solutions that drive efficiency, we’re at the forefront of transforming visions into reality. Our team has brought to life stunning installations in high-profile projects, from modern office buildings to innovative retail spaces that captivate and inspire.

Our diverse group of talented professionals is passionate about pushing boundaries and delivering exceptional results. Whether you’re a skilled craftsman, a creative designer, or a project manager, you’ll find exciting challenges that will allow you to grow and make a real impact.

If you’re eager to be part of a dynamic team that values creativity, quality, and innovation, Arcadia Inc is the perfect place for you. Join us in shaping the future of design and manufacturing—your next great adventure awaits!

Summary/Objective

The Shipping Clerk is responsible for ensuring accurate, timely, and well‑coordinated shipping and receiving processes for local originating divisions of Arcadia. This role requires strong communication skills and meticulous attention to detail, as accuracy directly impacts inventory control, operational costs, and overall company profitability.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Assist will‑call customers with pickups and ensure all required paperwork is completed accurately.
2. Coordinate shipments and truck scheduling through carrier websites, manage logistics details, prepare accurate pickup paperwork, and document each shipment with clear pallet photos uploaded to the job folder under strict time constraints.
3. Update box contents upon receipt and generate shipping labels promptly.
4. Enter accurate ship dates into Salesforce to maintain clear communication and order visibility.
5. Receive all transfer orders into the ERP system (D365) after verifying counts from the originating division.
6. Receive all materials purchased by the finishing division into the ERP system and resolve discrepancies by communicating with the originating division.
7. Serve as the primary contact for originating divisions regarding shipment status, process transfer orders in the ERP system upon shipment, and ensure paperwork is delivered to the appropriate finishing division.
8. Communicate discrepancy resolutions to team members within the department.
9. Process and prioritize picking lists in the ERP system, communicate urgent needs from the foreman, and update changes to ensure timely and accurate execution.
10. Conduct weekly shop inventory and report findings promptly to the supervisor to support accurate stock management.
11. Notify the supervisor of any significant issues affecting job operations.
12. Fulfill sample requests by preparing and shipping items, updating the sample log, and confirming completion with the requestor.
13. Participate in cross‑training to support coverage of office duties as needed.
14. Provide excellent customer service in person and by phone.
15. Perform basic data entry and maintain databases for the Purchasing Department.
16. Confirm and follow up on purchase orders and respond to emails in a timely manner.
17. Print shipping labels, process and stage orders neatly in the shipping area, and coordinate LTL and FedEx shipments through online portals while monitoring freight budgets.
18. Create and send shipping confirmations to customers and notify will‑call customers when orders are ready.
19. Utilize Microsoft Word and Excel proficiently; bilingual proficiency preferred but not required.
20. Perform other duties as assigned by management.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities. Responsibilities may change at any time with or without notice.

Physical Demands

While performing the duties of this role, the employee is regularly required to stand; use hands and fingers to handle objects or controls; and reach with hands and arms. The employee frequently walks and stands for extended periods and may occasionally be required to stoop, kneel, or crouch. The role requires the ability to stand and bend for up to ten hours.

Work Authorization

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Equal Opportunity Statement

Arcadia Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

JOB DESCRIPTION

ACKNOWLEDGEMENT FOR:

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This job description is intended to provide a general overview of the requirements of the position and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The role may require the performance of other essential and non-essential functions not specifically listed. Management reserves the right, at its sole discretion, to modify, change, or otherwise revise this job description at any time, with or without notice. Nothing in this job description is intended to create a contract of employment of any kind. Employment with Arcadia Products, LLC is strictly on an at-will basis.