Dynamics 365 (General) Jobs
Consulting, development, architecture and support roles across the Microsoft Dynamics 365 and Power Platform ecosystem.
Key Dynamics 365 (General) Capabilities
The skills and strengths employers look for in this field.
Functional configuration
Configuring D365 modules (Finance, SCM, Sales, Service, Business Central) to map business processes to standard product capabilities.
Requirements & business analysis
Eliciting requirements, running workshops, performing fit-gap analysis and documenting functional and solution designs.
Power Platform delivery
Building model-driven and canvas apps, Power Automate flows, Dataverse models and Power BI reporting that extend D365.
Development & extensibility
Customising and extending D365 with X++ (F&O), C#/.NET plug-ins, JavaScript, PCF controls and integration via APIs and Azure services.
Integration & data migration
Designing integrations (Dataverse, dual-write, Azure Logic Apps, Data Management Framework) and managing data cleansing and migration.
Solution & technical architecture
Defining scalable, secure end-to-end architectures across D365 apps, Azure and the wider Microsoft cloud.
Administration & support
Managing environments, security roles, releases, ALM pipelines and end-user support across the application lifecycle.
Project & stakeholder management
Running implementation projects using Sure Step / Success by Design, managing scope, budgets and client relationships.
Dynamics 365 (General) Market Overview
Microsoft Dynamics 365 is a family of business applications covering ERP (Finance & Operations and Business Central) and CRM/Customer Engagement (Sales, Customer Service, Field Service), tightly integrated with the Power Platform — Power Apps, Power Automate, Power BI and Power Pages — and the wider Microsoft Azure cloud. This breadth creates demand for a spectrum of roles, from functional consultants and developers to solution architects, project managers and support specialists.
Hiring is split between Microsoft implementation partners (consultancies that deliver projects for clients), independent software vendors building on the platform, and end-user organisations running D365 internally. Partners in particular drive consistent demand for certified professionals, since Microsoft certifications underpin partner designations. Most experienced practitioners specialise in one product family, though Power Platform skills are increasingly valued across all specialisms.
Working patterns are commonly hybrid or remote-first, with client-facing implementation work involving periodic on-site workshops, testing and go-live support. The UK contract market is active around major implementations and upgrades; IR35 status is an important consideration for contractors. Salaries vary widely by specialism, seniority and whether a role is permanent or contract.
Dynamics 365 (General) Salary Guide
Indicative ranges — actual pay varies by location, experience and employer.
Indicative UK ranges based on 2024–2025 market data (e.g. specialist recruiter salary guides, Glassdoor and IT Jobs Watch contract data). Actual pay varies by module specialism (F&O, CE, Business Central, Power Platform), location, certifications and IR35 status. Day rates reflect typical ranges; niche or scarce skills can command more.
Live market data (201 roles with salary on the board)
Dynamics 365 (General) Job Roles
Common job titles and roles for Dynamics 365 (General) professionals.
Certifications
PL-900 Power Platform Fundamentals
Entry-level certification covering core Power Platform concepts; a common starting point for newcomers.
PL-200 Power Platform Functional Consultant Associate
Validates configuring Dataverse, model-driven/canvas apps and Power Automate to deliver Power Platform solutions.
PL-400 Power Platform Developer Associate
Covers extending the platform with code, plug-ins, custom connectors and integrations.
PL-600 Power Platform Solution Architect Expert
Expert-level certification for architects leading solution design across Power Platform and Dynamics 365.
MB-210 Dynamics 365 Sales Functional Consultant
Validates configuration of the Dynamics 365 Sales (CE/CRM) application.
MB-310 Dynamics 365 Finance Functional Consultant
Covers configuring core finance functionality in Dynamics 365 Finance (F&O).
MB-330 Dynamics 365 Supply Chain Management Functional Consultant
Validates configuration of supply chain, manufacturing and inventory in D365 SCM.
MB-700 Dynamics 365 Finance and Operations Apps Solution Architect
Expert-level certification for architects designing F&O solutions.
Career Path & Progression
Support / Junior Analyst
Entry-level support analysts and administrators handling tickets, configuration changes and user queries while building product knowledge and first certifications.
Functional / Technical Consultant
Mid-level consultants and developers delivering configuration, customisation and module expertise on implementation projects.
Senior Consultant / Lead
Senior specialists leading workstreams, mentoring juniors and owning complex functional or technical deliverables across a programme.
Solution / Technical Architect
Architects defining end-to-end solutions, governing design decisions and aligning the platform to business strategy.
Practice Lead / Programme Manager
Leaders running delivery practices, pre-sales, P&L and large transformation programmes.
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