Administration Officer

About Turner & Townsend

Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Visit our website: www.turnerandtownsend.com

About the role

This is an in-office role supplying all administrative tasks including receptionist duties, supporting the Office Manager and Accounts Officer.

Main job purpose:

• Ensure all administrative tasks are completed in a timely manner
• Assist the team with daily tasks to support the business function
• Provide proven proficiency in PowerPoint and Word formatting to support teams with bids, ensuring documents are formatted according to templates
• Ensure the team meets BMS compliance
• Conduct data audits and prepare reports on which follow-ups can be conducted, or to affect decisions and drive change
• Ensure that documents sent to clients have gone through a quality check when required
• Provide assistance with invoicing and forecasting

Responsibilities

• Respond to and manage general team queries, providing timely administrative support
• Prepare and analyse data for reporting purposes, including regular data audits
• Format and produce professional documents in PowerPoint and Microsoft Office for bids, proposals, and other business materials
• Collate and verify timesheets
• Undertake training in core business systems and apply this knowledge to daily operations
• Support team compliance by monitoring requirements and ensuring deadlines are met
• Monitor shared inboxes and action emails to maintain smooth daily operations
• Prepare and submit expense claims
• Coordinate events, managing logistics, planning, scheduling, and on-the-day support to ensure smooth delivery
• Perform reception duties, including greeting visitors, managing calls, and handling front-desk enquiries professionally
• Maintain office presentation, ensuring breakout areas are clean, stocked, and welcoming, and meeting rooms are functional and ready for use
• Conduct onboarding activities to ensure new starters have a smooth and positive introduction to the team

Requirements

• Minimum 3 years' experience in a similar role
• Business administration/management qualification or equivalent relevant experience
• Demonstrated proficiency in Microsoft Office, with strong capability in Word is essential
• Experience using D365, Microsoft Teams and SharePoint would be highly regarded
• Process-driven mindset with the ability to prioritise and manage competing demands
• Proactive approach with the confidence to support and drive compliance requirements
• Ability to work under pressure and meet deadlines
• Strong interpersonal skills, including tact, diplomacy, and assertiveness
• Proven administrative excellence, with outstanding organisational and communication skills
• High attention to detail and commitment to accuracy
• Reliable, approachable, and professional attitude
• Full working rights in Australia

Character and personality traits

• Open, eager and willing to learn from Office Manager
• Team player
• Friendly and approachable
• Actively striving towards creating a positive work culture
• Have the confidence to ask questions and drive process improvement
• Persistence and patience to follow the processes and push tasks forward, chase for approvals and follow up with the team to ensure compliance is met
• Love a challenge!

Department

Business support

Important notice

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.