Program Manager - ERP Implementation (FTC 12 Months)

Program Manager – Business Central Implementation

Location: 25 York Street, Toronto, Canada

Employment Type: Fixed-term contract, approximately 12 months

Work Model: Hybrid

About WildBrain

WildBrain is a global leader in kids' and family entertainment, building and growing beloved family brands through exceptional entertainment experiences. Home to franchises such as Strawberry Shortcake, Teletubbies, Yo Gabba Gabba!, Inspector Gadget and Degrassi, the company partners with top global platforms including Apple TV, Netflix and the BBC. WildBrain's award-winning studio produces acclaimed series, while the WildBrain Network delivers premium-quality content across more than 1,000 channels. WildBrain CPLG represents brands across major territories worldwide. Headquartered in Toronto, WildBrain trades on the Toronto Stock Exchange (TSX: WILD).

About the Project

WildBrain is embarking on a multi-year, multi-wave enterprise implementation of Microsoft Dynamics 365 Business Central, replacing a legacy on-premises ERP environment as the financial system of record across the Group.

About the Role

You will lead and coordinate the Business Central implementation across WildBrain Business Units. Reporting to the VP, Technology Solutions and working closely with the Director of Finance Transformation, you will be the day-to-day counterpart to WildBrain's systems implementation partner, holding the partner accountable to scope, schedule, quality, and cost commitments. You will manage WildBrain-side resource assignment and budgeting, and coordinate closely with internal project teams including Finance, Legal, Data, Network and Product through all phases of the project.

This is a hands-on program management role involving planning, forecasting, budgeting, resourcing, scheduling, meeting facilitation, risk analysis, reporting and steering committee updates.

Key Responsibilities

• Be the client-side accountable program owner for the Business Central implementation
• Hold the Systems Integrator accountable to scope, schedule, quality, and cost commitments while managing scope changes, change requests and any disputes
• Own the integrated program plan and schedule, including vendor and internal commitments
• Run program governance, including status reports (budget and progress), regular Steering Committee meetings, and design sessions to ensure decisions are made, documented, and locked
• Orchestrate WildBrain-side resources contributing to the ERP program — including Business Central Functional Leads/Finance SMEs across regions, Network, Integration, Product, Data, Legal, and Product as needed
• Drive phase-based delivery — plan, execute, and close each phase while managing known program constraints: Q4 close and year-end audit blackout, Television wind-down, Peanuts divestiture, and statutory timing in jurisdictions where entities operate
• Drive the data migration project workstream — sequencing of cleansing, mock cutovers, reconciliation gates, and finance / audit sign-off against the agreed historical migration scope
• Steward design authority discipline — ensure functional design decisions are made on time, documented, and do not drift; ensure Systems Integrator recommendations are evaluated against business needs
• Define change management activities with project teams and engage IT, Communications, and Talent as required; act as a forcing function on stakeholder engagement, training readiness, and adoption gate sign-offs
• Coordinate with parallel program workstream dependencies, including IT updates, systems integrations, BigQuery downstream pipelines, and AI / Copilot initiatives
• Drive hypercare planning and exit per phase; lead the transition from hypercare into the three-year managed services arrangement
• Manage knowledge transfer from the Systems Integrator into WildBrain's steady-state operating team through documentation and handovers/support agreements

Qualifications

• Strong project or program management experience leading enterprise ERP implementations or complex technology-enabled transformation programs
• Demonstrable, hands-on experience as the client-side program or project lead on at least one enterprise ERP implementation of multi legal entity and multi-currency scale with multi-jurisdiction complexity. Microsoft Dynamics 365 Business Central is preferred; comparable experience on D365 Finance & Operations, NetSuite, SAP S/4HANA, or Oracle Cloud Financials at similar scale will be considered
• Proven track record of multi-phase rollout delivery in production, including cutover and hypercare
• Strong Systems Integrator and vendor management — comfortable holding implementation partners accountable on scope, schedule, quality, and cost; comfortable saying no when needed
• Strong finance domain literacy — conversant in General Ledger, AP, AR, intercompany, consolidation, multi-currency mechanics, and procure-to-pay. Finance literacy is required but accounting credentials are not
• Strong data migration project oversight — historical depth decisions, cleansing strategy, mock cutover discipline, reconciliation, and finance / audit sign-off
• Comfortable operating in a landscape with multiple parallel workstreams and project teams across Finance, Network, IT, integration, data warehouse, planning tools, and AI enablement
• Strong executive communication — credible in front of a CFO, a Steering Committee, and a Systems Integrator's leadership team
• Strong written discipline — concise, evidence-based, and actionable status notes; current RAID documentation; documented decisions
• PMP, PRINCE2, MSP, or equivalent project management certification
• Comfortable operating in a contract role inside a long-duration program with clear delivery milestones

Nice to Haves

• Direct Microsoft Dynamics 365 Business Central project management experience (versus adjacent cloud ERP platforms)
• Media, entertainment, content licensing, royalties, or IP-driven industry background
• Experience with Binary Stream Multi-Entity Management or comparable multi-entity ISVs alongside Business Central
• Experience operating in an integrated landscape
• IFRS-aligned consolidation reporting experience
• Experience managing the transition from hypercare into a multi-year managed services arrangement, including SLA framework and steady-state operating model handover

Compensation & Benefits

Base Salary: CAD $130,000 – $150,000 per year

Compensation may vary within the same role based on experience, performance, specialized expertise, and overall impact.

Total Rewards Package Includes:

• Paid time off
• Retirement savings with company matching
• Comprehensive health and dental coverage, with shared premium costs from day one
• Employee Assistance Program (EAP)
• Hybrid work model

Hiring Process

• Initial virtual screening with our Talent Acquisition team
• Interview with the hiring manager (virtual or in person, TBD)
• Interview with 2–3 key business partners (virtual or in person, TBD)
• Role-specific assessment, where applicable

AI in Our Hiring Process

WildBrain uses artificial intelligence to support and enhance the recruitment experience—for example, by organizing applications or surfacing relevant qualifications. AI is never used to make hiring decisions. All decisions are made by hiring managers and recruitment professionals. AI tools used in the recruitment process are subject to rigorous privacy, security, and risk assessments and are applied in alignment with WildBrain's Inclusive Hiring framework.

Our Commitment

Diversity, Equity, and Inclusion are in WildBrain's DNA. As a global leader in kids and family entertainment, the company strives to reflect and honour the diversity of audiences around the world. Creating diverse and inclusive content and brands begins with fostering a culture of belonging at WildBrain—one where all employees, stakeholders, and external partners are celebrated and welcomed, and every individual feels valued, respected, and able to bring their authentic self to work.

WildBrain demonstrates this commitment by striving to provide a supportive work environment and corporate culture that welcomes and encourages equal opportunities for all employees. Experience and talent that goes beyond the technical skills and requirements of the job are recognized and valued. Diverse experience, transferable skills, and passion are key. WildBrain accommodates people with disabilities throughout the recruitment and selection process. Applicants are encouraged to make their accommodation needs known in advance.

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Note: All legitimate opportunities are managed through WildBrain's internal Talent Acquisition team and verified partners, and are posted on the official careers page and LinkedIn. If you are unsure about the legitimacy of any outreach, please verify by contacting WildBrain directly.