ERP Support Analyst – Microsoft Dynamics 365 Finance

ERP Support Analyst – Microsoft Dynamics 365 Finance

About PROENERGY

PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions.

Our Footprint

PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers.

• In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing—a world-class investment in fast-start power and the only campus of its kind in the world—is growing by 40 percent.
• In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof.
• In Kansas City, we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power.
• Our worldwide service centers ensure local service expertise near our customers. Our expanding service footprint includes Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia.

Our Philosophy

We take care of our people and strive to make a positive difference for the world. We offer competitive pay and excellent benefits. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today.

Position Summary

The ERP Support Analyst for Microsoft Dynamics 365 Finance will serve as the primary resource for supporting financial modules within the organization's ERP ecosystem. This role combines functional expertise in finance processes with technical proficiency in D365 Finance and Operations. The individual will engage in troubleshooting, configuration, and optimization efforts, ensuring system stability and alignment with business objectives. Acting as a liaison between business stakeholders and technical teams, this position plays a critical role in driving efficiency and compliance across financial operations.

Reports To: Vice President, Enterprise Applications

Work Location

• This position is on-site for candidates based in City of Buenos Aires or AMBA.
• For candidates residing outside of Buenos Aires (any other city or province), the role will be remote.

Application Requirement

Applicants are requested to submit their resumes in English.

Position Responsibilities

• Serve as the support resource for D365 Finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Budgeting, and Financial Reporting.
• Provide Level 2 and Level 3 support for functional and technical issues, ensuring timely resolution and minimal business disruption.
• Collaborate with business users to gather requirements, configure solutions, and implement enhancements.
• Manage escalations and coordinate with Microsoft support when necessary.
• Develop and maintain documentation for processes, configurations, and troubleshooting steps.
• Support integrations with other systems and ensure data integrity across financial workflows.
• Train and mentor junior support team members on finance-related ERP functionalities.

Required Qualifications

• 3+ years of experience supporting Microsoft Dynamics 365 Finance and Operations or similar ERP systems.
• Strong understanding of financial processes, including GL, AP, AR, budgeting, and compliance.
• Experience with Microsoft Lifecycle Services (LCS) and Azure DevOps for ERP deployments.
• Excellent problem-solving and communication skills, with the ability to work cross-functionally.
• Bachelor's degree in Finance, Accounting, Information Technology, or related field.

Desired Qualifications

• Experience with D365 Supply Chain Management and Operations Activity modules.
• Knowledge of security roles and user management in Dynamics 365.
• Exposure to cloud technologies and Azure services.

Desired Certifications

• Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310)
• Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330)
• Microsoft Certified: Power Platform Functional Consultant Associate

Working Conditions

• Office environment with occasional visits to secure facilities and operations centers.
• Standard business hours with 24/7 availability.

Equal Opportunity

It is PROENERGY's policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.