Business Systems Analyst (Information Technology)

About Martignetti Companies

Welcome to Martignetti Companies, the leading distributor of wine, beer, and spirits in New England.

About the Role

Martignetti Companies is seeking a Business Systems Analyst to support our Microsoft Dynamics 365 Finance & Operations environment. This role will serve as a key connection between business teams and IT, helping translate operational needs into clear requirements, system improvements, testing plans, documentation, and production-ready processes.

This role works closely with Martignetti business departments, IT teams, vendors, and project stakeholders. Occasional work outside normal business hours will be required to support testing, upgrades, cutovers, deployments, acquisitions, or critical business needs.

This position follows a hybrid work schedule, with three days per week in our Taunton office and two remote workdays.

Key Responsibilities

• Partner with business teams to understand processes, pain points, requirements, and improvement opportunities
• Document business requirements, workflows, system gaps, decisions, risks, blockers, action items, and open issues
• Support Dynamics 365 Finance & Operations activities across multiple functional areas
• Assist with go-live readiness by tracking priorities, dependencies, owners, testing status, and day-one critical needs
• Create and maintain project trackers, issue logs, test plans, configuration notes, runbooks, training materials, and user guides
• Coordinate user acceptance testing, data validation, business process testing, and production readiness reviews
• Work with IT, business process owners, vendors, and implementation partners to support configuration, deployment, cutover, and post-go-live support

Requirements

Knowledge / Skills / Abilities

• Experience as a business analyst, systems analyst, project analyst, functional analyst, or similar role supporting business systems
• Strong understanding of enterprise business systems, process design, data quality, reporting, testing, and implementation practices
• Ability to work with users at all levels within the organization
• Strong communication, organization, problem-solving, attention to detail, follow-through, and ability to manage multiple priorities
• Experience with ERP technology such as Microsoft Dynamics 365 Finance & Operations or Dynamics AX
• Demonstrated aptitude to quickly learn business processes
• Advanced use of Microsoft technology such as Power BI, Microsoft 365, SharePoint, Teams, etc.

Education / Experience / Training

• Bachelor's degree in Business, Information Systems, Computer Science, Finance, Supply Chain, or a related field, or equivalent work experience
• PHR or SPHR certification preferred
• Beverage/Food Wholesale/Distribution Industry experience is a plus

Physical Demands and Environment

• Work performed requires no measurable physical exertion; may be required to lift objects weighing up to 10 pounds
• Work requires the employee to bend, kneel, crouch, or reach as may be necessary to accomplish tasks
• Work requires considerable mental concentration to effectively execute complex tasks requiring periods of focused mental and visual concentration
• Works in a standard office environment
• Minimal potential for injury in the performance of duties

Compensation & Benefits

• Base Salary: $120,000–$140,000
• Bonus: Eligible to earn up to a 5% Incentive Bonus annually
• Benefits: Comprehensive benefits package including medical, dental, vision, and retirement plans
• Generous paid time off
• Comprehensive 401(k) plan
• Employee discounts

Equal Opportunity

Martignetti Companies is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, age, sex, gender, sexual orientation, national origin, ancestry, disability, genetics, veteran status, or any other characteristic protected by law.

Martignetti Companies prides itself on being a company where you can bring your best self to work every day. We strive to be an employer of choice where everyone feels they belong. We act on our commitment to Diversity, Equity & Inclusion.

Note: This job description covers the essential functions of the role but is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Employees may be asked to perform additional duties to support business needs.