Business Analyst Jobs
Requirements, process mapping and solution design across Microsoft Dynamics 365 and the Power Platform.
Key Business Analyst Capabilities
The skills and strengths employers look for in this field.
Requirements Elicitation
Running workshops and stakeholder interviews to capture functional and non-functional requirements, then translating them into clear documentation, user stories and acceptance criteria.
Process Mapping & Analysis
Modelling current ('as-is') and future ('to-be') business processes using BPMN or similar, identifying gaps, inefficiencies and opportunities for automation.
Dynamics 365 / Power Platform Knowledge
Understanding the capabilities and constraints of F&O, CE/CRM, Business Central and Power Platform to scope feasible, fit-to-standard solutions and minimise customisation.
Gap & Fit Analysis
Comparing requirements against out-of-the-box functionality, recommending configuration over customisation, and documenting gaps with clear options and impact.
Stakeholder Management
Communicating across business and technical audiences, managing expectations, and acting as the bridge between users, product owners and delivery teams.
Functional Testing & UAT
Defining test scenarios, supporting system and user acceptance testing, triaging defects, and validating that delivered solutions meet agreed criteria.
Agile & Backlog Management
Working within Scrum/Kanban teams, grooming and prioritising backlogs in Azure DevOps, and supporting sprint planning and reviews.
Data & Reporting Insight
Defining data, migration and reporting requirements, and working with Power BI dashboards and KPIs to support decision-making.
Business Analyst Market Overview
Business Analysts sit between stakeholders and delivery teams on Microsoft Dynamics 365 and Power Platform programmes. They elicit and document requirements, model current and future-state processes, define user stories and acceptance criteria, and support testing and change management through to go-live and beyond.
Demand in the UK is strong and steady, driven by ongoing migrations from legacy ERP/CRM to Dynamics 365, Business Central adoption among mid-market organisations, and the spread of Power Platform low-code solutions. Analysts who combine domain knowledge (finance, supply chain, sales, service or field operations) with hands-on Dynamics configuration awareness are especially sought after.
Roles span permanent in-house positions, Microsoft partner and consultancy posts, and day-rate contracts. The lines between Business Analyst, Functional Consultant and Product/Process Analyst frequently blur, so job titles vary widely even where the underlying responsibilities overlap. Hybrid working is common, with some on-site presence expected during discovery and key delivery phases.
Business Analyst Salary Guide
Indicative ranges — actual pay varies by location, experience and employer.
Indicative UK ranges for permanent (base salary) and inside/outside-IR35 day rates as a guide. London and partner/consultancy roles tend to sit at the higher end; rates vary with module specialism, sector and security clearance. Comparable US permanent roles typically fall around $75k–$130k.
Live market data (1 role with salary on the board)
Business Analyst Job Roles
Common job titles and roles for Business Analyst professionals.
Certifications
Microsoft Certified: Power Platform Functional Consultant Associate
Validates ability to configure Power Platform solutions (Dataverse, model-driven/canvas apps, Power Automate) — highly relevant for BAs working across CE and low-code.
Microsoft Certified: Power Platform Solution Architect Expert
Advanced certification covering solution envisioning and requirement analysis across Power Platform and Dynamics 365 — useful for senior/lead analysts moving toward architecture.
Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
Covers financial management in Dynamics 365 Finance — valuable for ERP/finance-focused business analysts.
Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
Focuses on supply chain, inventory and warehouse functionality in D365 F&O — relevant for operations and SCM-focused analysts.
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
Validates configuration of Dynamics 365 Sales (CE/CRM) — relevant for CRM business analysts.
BCS Foundation / International Diploma in Business Analysis
Vendor-neutral UK BA qualifications covering requirements engineering, modelling and stakeholder analysis, widely recognised by employers.
Professional Scrum Master / Certified ScrumMaster
Agile delivery credentials that complement BA work on iterative Dynamics 365 implementations using Azure DevOps.
Career Path & Progression
Junior / Trainee Business Analyst
Supports senior analysts with documentation, note-taking, requirement logging and testing while building Dynamics 365 product knowledge and core BA techniques.
Business Analyst
Owns requirements gathering and process mapping for workstreams, runs workshops, writes user stories and supports UAT independently across one or more D365 modules.
Senior Business Analyst
Leads analysis on larger or multi-module engagements, mentors junior BAs, shapes solution scope, and advises on fit-to-standard versus customisation decisions.
Lead / Principal Business Analyst
Sets BA standards and methodology across programmes, manages a team of analysts, and contributes to pre-sales, estimation and solution direction.
Functional Consultant / Product Owner / Architect
Progresses into hands-on functional consulting, product ownership, or solution architecture depending on whether the focus is configuration, product strategy or design.