Senior Business Analyst
NCS AustraliaAbout us
We are NCS Australia! We have brought together Australia's best tech talent, working as one to harness technology and advance our communities, to make the extraordinary happen.
We're proud of our rich history of partnering with our clients to develop end to end digital technology solutions to accelerate their transformation and innovation journey. For over 40+ years our diverse global teams have delivered large-scale, mission-critical, multi-platform projects to governments and enterprises.
About the role
We are seeking expressions of interest from Senior Business Analysts to join our team in Melbourne. In this role, you will partner with clients to translate business and functional requirements into technical specifications, driving successful project outcomes through seamless communication, effective problem-solving, and collaboration with stakeholders at all levels throughout the project lifecycle.
Responsibilities
- Business process modelling
- Gathering and documenting current and future requirements to provide expert advice and guidance
- Designing and implementing business solutions
- Working closely with stakeholders at all levels to develop, manage, and lead relationships
- Collaborating with Product Owners to develop and manage backlogs, epics, features, and tasks, ensuring they align with business priorities and delivery objectives
- Providing valuable insights through strong knowledge of Agile/Scrum processes
You'll have strong consulting skills, curiosity and a desire to add value. As an NCS consultant, you'll make a positive impact and work with our clients to upskill their teams, improve delivery and achieve outstanding outcomes.
Requirements
- Extensive experience as a Business Analyst in a complex business environment
- Proficiency in Agile and Scrum methodologies with a track record of driving successful project outcomes
- Proven experience with gathering and documenting current and future state requirements, workshop facilitation, and business case development
- Experience writing user stories, acceptance criteria, and software requirements
- Excellent problem-solving and critical-thinking skills, with the ability to work well under pressure and meet project deadlines
- Excellent relationship management, interpersonal skills, verbal and written communication, together with experience writing Request for Proposal (RFP) or similar documentation
- Deep expertise in business analysis, CRM solution design, and data analysis
- Hands-on experience with Microsoft Dynamics CE (Sales, Customer Service, and Project Ops), Power BI, and Power Automate
Desirable:
- Experience working in Government or Public sector
- Experience working on a mix of business systems and infrastructure projects
- Experience delivering functional and technical solutions across Microsoft Dynamics 365, Power Platform, and BI reporting ecosystems
Why join us
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time.
Benefits include:
- Paid parental leave
- Initiatives focused on your well-being
- Discounted health insurance
- Discounts on various products and services
- Regular recognition and rewards for high performance
- Career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform
Commitment to diversity and inclusion
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
Work rights and background checks
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.
Notice for agencies
We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
About NCS Australia
NCS Australia is the Australian arm of NCS Group, a pan-Asia Pacific technology services firm and subsidiary of the Singtel Group. It provides advisory, design, build and managed technology services to governments and enterprises, with capabilities spanning digital, data, cloud, applications, infrastructure, cybersecurity and consulting.
Interested in this role?
Apply now to join NCS Australia.