Senior Analyst, Accounts Receivable

About ALBS

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements.

How You Will Contribute and Grow

• Perform all relevant accounts receivable (AR) activities for customers
• Secure cash payments after billing customers by adhering to collection procedures, assisting customers with invoicing questions and managing or handling any customer disputes/queries, efficiently
• Prepare the daily, weekly and monthly report and arrange the monthly meeting with Sales & CFO
• Process all collection activities by prioritizing the cases and follow up according to client policies and procedures
• Perform outbound calls with external customers for payment inquiries
• Manage bad debt provision, credit write-offs and credit suspensions when deemed appropriate, and coordinate with external collection agencies or lawyers on a case-by-case basis
• Manage audit requests
• Ensure all collection activities are recorded correctly and promptly in the system
• Perform ad hoc tasks which are deemed necessary, relevant and required as per Leads/Manager instructions

Education and Experience

• Bachelor's degree in Finance, Accounting, Business, or related quantitative field
• 3 years and above in collections, accounts receivable (AR), finance, or data analysis

Required Skills

Soft Skills

• Strong communication, negotiation, and conflict resolution skills

Collaboration Skills

• Partnering with sales, customer service teams, logistics and finance teams to improve cash flow

Technical Skills

• Intermediate Google Spreadsheet (pivot tables, lookup functions)
• Experience with ERP systems like D365 and Oracle

Analytical Skills

• Reconciling accounts, managing aging reports, and resolving billing disputes

About Air Liquide

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.

Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Diversity and Inclusion

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

Important Security Notice

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