Scheduling Officer - Community Care

Job Description: We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do. As the Scheduling Officer, you will be part of an experienced, engaged and dedicated team that is committed to creating a welcoming, professional and caring environment This is an exciting opportunity for a Home Care Scheduler to join St Vincent’s @ Home based at our Community Care office in Arundel. Successful applicants will share a genuine desire to care and assist clients with a strong person-centred care focus, whilst working along with other departments within the care services. It involves balancing client preferences, clinical priorities, staff availability, travel efficiencies, funding requirements and responding to same-day changes while maintaining service continuity. What’s on your CV is important, but what’s in your heart matters more. Because at St Vincent’s, kindness works for us. This is a full-time position based at our Arundel Community Care Office, with standard office hours from Monday to Friday. The role also includes participation in a rotating on-call roster approximately every five weeks, which covers weekend support. A hybrid working arrangement is available, allowing one day per week to be worked from home. Things that work for us: Relevant experience in a similar role scheduling staff within a community/facility ensuring prompt and accurate services Experience with scheduling and attendance systems (Dynamics 365 Velrada, Field Services App, Kronos and Workday desirable) High level of customer service skills The ability to work in a fast-paced, high-volume environment Ability to prioritise competing demands, make sound decisions under pressure, and communicate effectively with a wide range of stakeholders Ability to manage unplanned absences and urgent schedule changes Work in accordance with individual care plans and organisational policies, procedures, and Care Partner guidance Work collaboratively with Care Partners, Nursing, Clients, Support Workers and external providers to ensure safe and effective service delivery Understanding of Aged Care and resident rights and responsibilities National Police Certificate (within the last 6 months) NDIS Worker Screening Check may be a requirement of this role. Certificate/Diploma Business, Frontline Management or Scheduling desirable but not essential Things that work for you: Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision Friendly team environment with a great community care spirit Ability to visibly see your impact on the business and its service No cost uniforms and training Free annual flu vaccination Employee Assistance Program for staff and their families Access to the Fitness Passport (FP) Why become part of the St Vincent’s Care family? Because you’re like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support. Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It’s about building a true partnership around trust and respect. That’s why we take a person-centred approach – delivering holistic, individual care that achieves wellbeing for mind, body and spirit. Reconciliation Action Plan St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation No agencies please. Closing Date: 23 July 2026 11:59pm Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct Set up Job Alerts to see future opportunities that interest you. New users can click Create Account from the Sign-in screen. St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more. Click Forgot your password? from the Sign-in screen and follow the instructions to reset.