Program Manager - IT Business Integration

Program Manager - IT Business Integration

Location: Pella, Iowa (hybrid)

About Pella Corporation

Pella Corporation is the #1 most-preferred national window and door brand by homeowners across the country, leading the industry in innovation and design. Founded in 1925, the Pella Family of Brands operates 20 manufacturing locations with over 10,000 team members in the U.S. and Canada.

Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, including:

• America's Greatest Workplaces for Diversity (Newsweek, 2024)
• Forbes' 2024 Best Employers for Women
• Best-In-State Employer in Iowa
• Fast Company's Best Workplaces for Innovators (2024)
• Most Innovative Manufacturers (2022 and 2023)

About the Role

Pella Corporation is embarking on a transformative journey to implement Infor LN as its new ERP system. We are seeking an experienced Business Process Integrator with in-depth Record to Report (R2R) expertise to serve as a key member of the Business Transformation team.

In this role, you will shape the vision for integrating Infor LN – CloudSuite Industrial Enterprise across the organization, bridging business needs with technical solutions, architecting future-state processes, and ensuring seamless implementation of R2R capabilities. You will partner closely with Finance, IT, Procurement, Operations, and external partners to deliver a cohesive, scalable, and high-performing ERP ecosystem.

Preference is given to candidates with hands-on Infor LN experience.

Key Responsibilities

• Build strong relationships with business stakeholders and IT counterparts to collaboratively shape end-to-end business process strategy in one or more process lanes (i.e. Product Concept to Launch, Lead to Customer, Order to Cash, Procure to Pay, Record to Report, Manufacture to Deliver).
• Act as a technical visionary and strategist for Pella's ERP platform and related applications, including PLM, CPQ, and QMS.
• Map current processes and architect future-state workflows focused on efficiency, compliance, and data quality.
• Conduct detailed gap analyses between current R2R processes and Infor LN capabilities; document business requirements and recommend optimal configurations or enhancements.
• Distill large initiatives into executable roadmaps that balance new technology adoption with responsible deprecation of legacy applications such as Oracle EBS.
• Lead the full lifecycle of implementation within Infor LN—including discovery, design, build, testing, training, deployment, and hypercare for one or more process lanes.
• Interface with Subject Matter Experts (SMEs) to translate requirements into functional solutions and demonstrate business value.
• Partner with enterprise architects and technical teams to ensure alignment between business vision, system design, and technical execution.
• Identify risks, issues, and dependencies across projects and drive mitigation strategies.
• Serve as the primary SME for R2R processes: general ledger, financial close, account reconciliations, fixed assets, intercompany accounting, and financial reporting.
• Identify and prioritize continuous improvement opportunities—leveraging automation, predictive analytics, and RPA tools to improve accuracy and reduce cycle times.
• Use data analytics and KPIs to measure and evaluate the success of process changes and technology enablement pre- and post-launch.
• Troubleshoot post-implementation issues and recommend long-term enhancements to sustain optimal performance in the Infor LN environment.
• Develop and execute test plans including leading cycle testing at implementation sites.
• Create and deliver training materials that support end-user adoption and minimize transition impacts.
• Develop communication materials and execute plans that align stakeholders with transformation objectives.
• Support organizational change management by communicating updates, benefits, and impacts of new processes and technology.
• Work cross-functionally with Finance, IT, Procurement, Operations, and external implementation partners to ensure readiness for deployment.
• Lead/facilitate small to medium-sized cross-functional teams, providing direction to internal contributors and external consultants.
• Guide team members toward better outcomes, resolve conflicts quickly, and provide constructive feedback.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or related field.
• 5+ years of experience as a Business Analyst, Process Integrator, or similar role supporting finance and ERP initiatives.
• Strong expertise in R2R processes, including cost accounting and inventory valuation.
• Proven track record executing full ERP implementation lifecycles (discovery through hypercare).
• Experience managing software and process changes across all phases of an agile or iterative lifecycle.
• Proficiency with process mapping tools (e.g. Visio, Lucidchart) and familiarity with major ERP platforms (e.g. Infor LN, Microsoft D365).
• Highly organized, detail-oriented problem solver with strong analytical and communication skills.
• Ability to work in fast-paced environments, managing multiple priorities and stakeholders.
• Demonstrated ability to influence management on technical and business solutions.
• Commitment to Pella's mission, values, and culture of caring deeply, learning continuously, and achieving results.

Preferred Experience

• Hands-on experience with Infor LN R2R modules (General Ledger, Intercompany, Financial Close, Reporting, Accounts Payable, Accounts Receivables, Projects/Fixed Assets, Costing).
• Experience with Legal Entity Structure, Sales, and Use Tax.
• Experience with AI-driven financial tools or RPA technologies.
• Experience with Jira.
• ERP or process improvement certifications.
• Experience in fenestration, construction materials, or discrete manufacturing.

What We Offer

• The opportunity to shape the future of Pella's operations during a major enterprise transformation.
• Individualized talent development plans.
• Cross-functional experiences and opportunities for career advancement through personal and professional development.
• A workplace culture that encourages creative thinking and diverse perspectives.

Our Culture

At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. We empower you to do the work you're most proud of.