Functional Consultant
TafenswFunctional Consultant – Dynamics365
Position type: Temporary Full Time Opportunity
Location: State-wide Opportunity (subject to TAFE NSW campus availability)
Salary: $145,605 - $160,719 Salary package, including base salary ($128,284 – $141,600) plus employer's contribution to superannuation and annual leave loading
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About the role
The Functional Consultant works within an agile team that delivers solutions using modern supported technologies and is responsible for planning, designing and overseeing the construction of applications and software systems through a sound understanding of functional design to meet business needs. The role has a focus of providing functional consultancy and subject matter expertise for TAFE NSW business processes and the associated Dynamics365 Environment.
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About you
You will be part of the Dynamics365 team who enjoys maximising value to customers. You will have experience in the Field Services, Finance and Operation areas of Dynamics 365.
Through your experience and knowledge gained by working with Microsoft Dynamics365, you will:
- Work closely with clients to understand, analyse and document their business processes, challenges and objectives for system implementation.
- Conduct investigative work to gather requirements using various sources such as interviews, document analysis, requirements workshops, business process descriptions, user cases, scenarios, business analysis, task and workflow analysis, and user journeys to establish detailed knowledge of the current processes.
- Design functional specifications and documentation based on gathered requirements.
- Coordinate with senior systems analysts to determine the appropriate course of action in problem resolution, including the accurate assessment of identified issues to determine whether a technical or functional cause and/or resolution.
- Coordinate with the Technical Consultants and end users to design appropriate system modifications and technical solutions to support and resolve any identified system issues.
- Conduct review sessions and work with users/SMEs to incorporate new functionalities seamlessly.
- Work with agile methodologies to assist in the identification/creation of EPICS, Features and User Stories.
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Why TAFE NSW
At TAFE NSW, we are dedicated to life-changing impact. We offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.
We invest in our people through tools and ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.
We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.
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How to apply
Applications close: 11.55pm AEST Monday 29th of June, 2026
Required documents:
- Your current resume (in PDF format)
- Certified copies of your qualifications (if applicable as a single PDF document)
- Response to two targeted questions when prompted in the application form (max 300 words each)
Targeted Question 1: Please outline your experience working with Dynamics365 in Enterprise sized organisations. Give details on your 3 greatest achievements that you have had working with this technology and specifically your role in this achievement.
Targeted Question 2: Please provide an example of where you have been involved in a system development lifecycle to meet new business mandatory requirements highlighting any challenges faced and how you overcame them.
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Contact information
General recruitment and adjustment enquiries: Peta Handley, Talent Acquisition Advisor – Peta.Handley@tafensw.edu.au
Role-specific enquiries: Daniel Rawsthorne, Senior Manager Asset Strategy Policy & Data – daniel.rawsthorne1@tafensw.edu.au
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Eligibility requirements
- You must be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.
- This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.
- An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.
- Location is negotiable across TAFE NSW campuses. Please note your preferred campus location is not guaranteed and is subject to campus availability at the time of offer.
About Tafensw
TAFE NSW is a New South Wales Government–owned provider of vocational education and training in Australia, working with industry to deliver training and education across the state. It operates a network of campuses throughout New South Wales and serves a large student population.
Interested in this role?
Apply now to join Tafensw.