Engineer Senior -D365

Overview

Technology skills, Competencies, Experience and Responsibilities:

• Adopt at Configurations of latest MS Dynamics 365 both CRM Online and On Premise.
• Adopt at MS Dynamics 365 Customizations like Plug-in development, Workflow, ASP.Net, Reports, MS Azure Integrations.
• Adopt at building Extensions utilizing Web technologies such as AngularJS, HTML, AJAX, JavaScript, ASP.NET 3.5+, SQL Reporting Services, XML.
• Adept at building integrations with MS Dynamics CRM.
• Designing, developing, and implementing applications using Power platform (Power Apps, Power BI, and Power Automate)
• Good project communication skills like project status and issues to project managers and other practice leaders as necessary.
• Experience of doing MS CRM implementations across various industry domains.
• Develop SQL scripting and stored procedures to be utilized in the development of CRM software applications.
• Design relational databases to best support application design set forth in functional specifications.
• Provide ongoing support for CRM, Collaboration, and Business Intelligence applications ensuring overall client satisfaction.
• Create technical specifications based on functional specifications provided by project team business analysts. Technical specifications will be utilized in the design and development of CRM software applications.
• Create unit test plans and perform unit testing to ensure quality of work.
• Work in a project team environment, both with internal team members and client team members.
• Stay abreast of current and upcoming trends and technical capabilities of CRM, Collaboration, and Business Intelligence software.
• Evaluate and identify other potential service needs for clients.
• Participate in community activities and professional organizations to develop business contact relationships.
• Assist in the sales process by working with the business development team to develop the scope of services and approach to solve client CRM needs.
• Assist in the sales process by providing technical assistance and expertise on sales calls.

Specific Skills, Education and Experience Requirements

• Bachelor's degree in information systems or similar technical background, preferably with CRM, Collaboration, and/or Business Intelligence knowledge.
• Work experience analysing, designing, developing, implementing and supporting business processes in sales, marketing, and customer service functions.
• Experienced troubleshooting and testing skills.
• Demonstrated ability to implement tools and strategies to ensure a high standard of quality control.
• Demonstrated problem identification/analysis skills.
• Demonstrated communication and organizational skills.
• Ability to handle multiple assignments with minimal supervision.
• Demonstrated software development and systems analysis skills.
• Demonstrated database design and query skills.
• Demonstrated report design and creation skills.
• Demonstrated writing skills
• Ability to build and foster professional business relationships
• Knowledge of industry practices and processes in line with firm's target market
• Excellent communication – verbal and written.

Nice to have

• MS CRM Certification
• Power platform certification