Billing Specialist

Company Description

Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world's largest brands simplify how digital trust is managed and scaled. Sectigo's automated, cloud-native CLM platform issues and manages digital certificates across enterprise environments, enabling organizations to reduce complexity, accelerate time to value, and strengthen security across environments. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers, including 65% of the Fortune 500. Sectigo holds six combined active leadership seats in the CA/Browser Forum and ETSI and brings two decades of delivering unparalleled digital trust.

We win as #OneSectigo by living out our core values — Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry.

About the Role

We are looking for a talented Billing Specialist to join our growing global team at Sectigo.

The Billing Specialist would generate invoices, reconciles accounts, provides analysis, and performs all activities in the billing function. This position is responsible for the daily billing functions and will work in a timely and courteous manner when responding to inquiries and serves as resource person for all department staff on questions regarding billing and claims issues.

Core Functions and Responsibilities

• Responsible for various billing functions
• Generate and distribute invoices in a timely and accurate manner and in accordance with company policies
• Carry out billing and reporting activities according to specific deadlines
• Perform account reconciliations
• Perform account analysis to understand trends on usage, top ups, and contract expiry
• Suggest and assist with ways to improve process and make workflows more efficient to scale billing activities
• Investigate and resolve customer queries
• Process adjustments
• Sales team support with closing sales orders
• Assist with month-end closing and monthly Sales analysis report
• Assist the Finance Manager with explaining billings variances to budget
• Heavy data entry and accurately enters transactions into Sectigo's accounting system and records any adjustments
• Build and maintain positive internal and external relationships while researching and resolving invoicing issues; communicate with customers via phone, email and mail
• Provide information to auditors
• Perform other tasks, assignments and special projects as needed and specified by management
• Other duties as assigned and related to the nature of this role and company initiatives

Position Details

• Type: Full-time, in-office position
• Location: Chennai office, 5 days per week
• Reports to: Manager, Accounts Receivable
• Role level: Individual contributor
• Compensation: INR 6 LPA to INR 7 LPA, subject upon internal equity and years of experience
• Department: Finance & Accounting

Qualifications

Education:

• Bachelor's degree in finance, accounting, business administration, or a related field is preferred

Experience:

• Minimum of 3+ years of manual contractual billing experience, besides any applicable general accounting or financial analysis experience is required
• Experience with international clients and multiple currencies is strongly preferred

Ideal Candidate Profile

• Proficiency with Microsoft Office suite and intermediate excel skills
• Proficiency with Microsoft Dynamics 365 Business Central or similar software such as MS GL's, Great Plains, Solomon, WorldPay, Authorized.net
• Outstanding work ethic, willing to roll up sleeves work attitude
• Ability to multi-task efficiently, with high productivity and accuracy
• Excellent analytical skills and attention to details
• Excellent customer service skills
• Excellent verbal and written communication skills; ability to present ideas and communicate effectively and proactively
• Excellent data entry, problem solving and decision-making skills
• Ability to work independently and collaboratively, as required, in a fast-paced, team environment consisting of internal and external team members
• Excellent analytical skills, math aptitude and data entry skills with emphasis on accuracy
• Excellent planning, organization, attention to detail and time management skills including the ability to support and prioritize multiple projects
• Demonstrates a sense of urgency and ability handle changing priorities and to meet deadlines
• Knowledge of general accounting principles, regulatory standards and compliance requirements
• Ability to work in a global and fast-growing environment processing 90+ invoices per week, working with 200+ customers

Equal Opportunity

Sectigo is an Equal Opportunity Employer. At Sectigo, we are committed to providing equal opportunities throughout your career. We hire and promote the most qualified individuals based on their skills, experience, job requirements, and business needs. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, pregnancy, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable laws in the countries where we operate.

Our "One Sectigo" culture fosters a strong sense of belonging and supports a respectful, inclusive workplace free from discrimination and harassment.

Use of Artificial Intelligence in Our Hiring Process

To enhance your experience, Sectigo may use Artificial Intelligence (AI) tools during the recruitment process. We are committed to using AI responsibly and transparently, ensuring fairness, accuracy, and human oversight at every stage.