Senior Microsoft Business Applications Architect

About the role

As a Senior Microsoft Business Applications Architect, you are the technical authority shaping how global clients modernize their customer and operational experiences. You bridge strategy and execution — guiding delivery teams, influencing client stakeholders, and contributing to bids and internal capability growth. Your architectural decisions define the quality, scalability, and long-term viability of some of Capgemini's most complex Microsoft engagements.

Your project

Capgemini's Digital Customer Experience (DCX) practice delivers intelligent, human-centered solutions for global enterprises and public sector organizations. You'll work in empowered Agile teams, owning the end-to-end lifecycle of business applications — from architecture to deployment — in a culture built on feedback and continuous learning.

Your tasks

• Define and own end-to-end solution architecture across Dynamics 365, Power Platform, and Azure for enterprise client engagements
• Lead architecture workshops and technical discovery sessions with client stakeholders across industries including manufacturing, retail, transport, and energy
• Support and contribute to pre-sales bids — producing solution designs, effort estimates, and technical proposals
• Guide and mentor mid and senior engineers and consultants within delivery teams, ensuring architectural standards are met
• Drive the adoption of AI-first design patterns — Copilot Studio, AI Builder, Azure OpenAI — into client solutions
• Collaborate with Functional Consultants and Delivery Leads to balance business fit, technical feasibility, and long-term maintainability
• Contribute to Capgemini's Microsoft practice growth through reusable assets, internal enablement, and thought leadership

Your profile

• 10+ years of experience with Microsoft Business Applications, including 2–3 years in an architecture or technical lead role
• Deep expertise in Dynamics 365 (Contact Center/Sales/Service/Field Service) and Power Platform (Dataverse, Power Apps, Power Automate, Copilot Studio, Pages)
• Solid understanding of Azure Integration services (Functions, Logic Apps, Service Bus, APIM) with intermediate/advanced knowledge being a strong differentiator
• Proven ability to design scalable, secure, and maintainable architectures balancing configuration, customization, and AI-driven automation
• Hands-on experience with ALM for Microsoft Business Applications — solution segmentation, environment strategies, and CI/CD pipelines using Azure DevOps or GitHub Actions
• Experienced in pre-sales and bid contexts — translating ambiguous client needs into credible, well-scoped technical proposals
• Strong communicator who can influence and align stakeholders at all levels, from engineers to C-suite
• Comfortable operating across multiple concurrent engagements and shifting priorities without losing quality or clarity

Benefits

• Medical care: Private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms
• Insurance and wellness: Life insurance and 40+ options on the NAIS benefit platform, including Netflix, Spotify or Sports card
• Learning and development: Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on the NEXT platform. Free access to Education First languages platform, TED Talks and Udemy Business materials and trainings
• Flexible working: Hybrid working model after completing onboarding, with home office package (including laptop, monitor, and chair)
• Professional communities: Access to over 20 professional communities including Salesforce, Java, Cloud, IoT, Agile, and AI

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With a heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with deep industry expertise and a strong partner ecosystem, leveraging capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.