Senior Manager – Enterprise Transformation & Business Process Excellence

Position Overview

The Senior Manager will serve as a trusted advisor to client executives while leading enterprise transformation initiatives focused on business process optimization, ERP implementations, systems integration, data architecture, and organizational change.

This role requires an individual who can move seamlessly between the boardroom and the project team—developing strategic recommendations, identifying operational improvement opportunities, facilitating process design sessions, supporting business development efforts, and ensuring successful execution of transformation initiatives.

The successful candidate will possess a strong consulting background, preferably from a Big 4 or leading strategy consulting firm, combined with proven experience delivering complex ERP and business transformation programs.

This position reports directly to the CEO and will play a meaningful role in both client delivery and the continued growth of the firm.

Key Responsibilities

Client Leadership & Advisory

• Serve as a primary client-facing leader across multiple engagements
• Build trusted relationships with executive stakeholders including CEOs, CFOs, COOs, CIOs, Controllers, and business process owners
• Facilitate executive workshops, assessments, strategy sessions, and transformation initiatives
• Translate business objectives into actionable operational and technology roadmaps
• Advise clients on operating model design, process improvement, governance, controls, and organizational readiness

Business Process Transformation

• Lead current-state and future-state business process assessments
• Identify operational inefficiencies, process bottlenecks, automation opportunities, and organizational risks
• Design scalable business processes that support growth, efficiency, and improved decision-making
• Drive process standardization and continuous improvement initiatives across functional areas:
• Finance and Accounting
• Procure-to-Pay
• Order-to-Cash
• Record-to-Report
• Inventory and Supply Chain
• Human Capital Management
• Project and Resource Management
• CRM and Customer Operations

ERP & Technology Transformation

• Lead ERP selection, implementation, optimization, and post-go-live improvement initiatives
• Guide clients through requirements gathering, solution evaluation, vendor selection, and implementation planning
• Partner with business and technical resources to ensure solutions align with business objectives
• Manage system integration, data migration, testing, change management, training, and deployment activities
• Evaluate enterprise systems and recommend improvements across ERP, CRM, BI, workflow automation, AI, and operational platforms

Data & Analytics Leadership

• Develop deep understanding of client data environments and information architecture
• Assess data quality, governance, reporting structures, integrations, and master data management practices
• Identify gaps in the flow of information across systems and business processes
• Design recommendations that improve visibility, reporting accuracy, operational metrics, and executive decision support
• Collaborate with technical teams to ensure solutions are supported by sound data architecture principles

Engagement Delivery

• Manage multiple client engagements simultaneously
• Lead project planning, budgeting, resource management, scope management, risk mitigation, and executive reporting
• Ensure high-quality deliverables are completed on time and within budget
• Mentor consultants, senior consultants, and managers across engagements
• Support the development of methodologies, templates, accelerators, and best practices

Business Development & Growth

• Support business development efforts throughout the consulting sales lifecycle
• Participate in discovery sessions, client workshops, solution design discussions, and executive presentations
• Develop project estimates, Statements of Work (SOWs), proposals, and supporting sales materials
• Contribute thought leadership and industry expertise to strengthen Altum's market positioning
• Identify opportunities to expand existing client relationships through additional services and solutions

Cross-Sell & Account Growth

• Maintain a consultative mindset focused on delivering long-term client value
• Recognize opportunities for additional consulting, technology, advisory, analytics, AI, cybersecurity, ERP, or operational improvement services
• Communicate identified opportunities to the Engagement Lead and/or CEO for evaluation and pursuit
• Support account planning activities and contribute to year-over-year revenue growth within assigned accounts
• Actively strengthen client relationships while maintaining a reputation as a trusted advisor

Qualifications

Required Experience

• 6-8+ years of consulting, advisory, or transformation leadership experience
• Minimum 5 years leading enterprise transformation or ERP-related initiatives
• Prior experience with a Big 4 consulting firm, leading strategy consultancy, or comparable advisory organization
• Demonstrated success managing executive-level client relationships
• Experience developing Statements of Work (SOWs), proposals, estimates, and sales presentations
• Experience managing multiple concurrent client engagements
• Strong understanding of business operations and enterprise process architecture

ERP Experience

Hands-on experience with one or more major enterprise platforms:

• NetSuite
• Microsoft Dynamics 365
• Oracle Cloud ERP
• SAP
• Workday
• Infor
• Acumatica
• Sage Intacct

Experience may include:

• ERP strategy
• Selection and software evaluation
• Implementation leadership
• Optimization and remediation
• Business process redesign
• Systems integration
• Data migration
• Organizational change management

Data & Technology Experience

• Strong understanding of enterprise data structures and information flows
• Knowledge of data governance, reporting architecture, integrations, and analytics platforms
• Ability to bridge business and technical stakeholders
• Familiarity with modern cloud platforms, automation technologies, AI, and business intelligence solutions

Leadership Competencies

The successful candidate will demonstrate:

• Executive presence
• Strategic thinking
• Operational excellence
• Consultative problem solving
• Client relationship management
• Commercial awareness
• Business development aptitude
• Team leadership and coaching
• Strong written and verbal communication
• Bias toward execution and results

Education

• Required: Bachelor's degree
• Preferred: MBA, Master's degree, CPA, PMP, Prosci, Lean Six Sigma, or related certifications

What Success Looks Like

Within the first 12 months, the Senior Manager will:

• Lead multiple client engagements with exceptional delivery quality
• Become a trusted advisor to senior client stakeholders
• Contribute meaningfully to revenue growth through expansion opportunities and sales support
• Develop high-quality proposals and SOWs that convert into new engagements
• Strengthen Altum's ERP, business transformation, and process improvement capabilities
• Mentor junior team members and help elevate consulting delivery standards across the firm
• Serve as a strategic extension of the CEO in both client and growth-oriented activities