Senior Finance Business Partner

About Melba Support Services

Melba Support Services has been providing services to people with disability for over 50 years, focusing on supporting people to dream big, embrace life and do what they choose and value. The organisation is firmly grounded in upholding human rights and believes that part of living a happy, healthy life is being independent and being able to do the things that bring joy.

Melba won the 2023 National Disability Award for Excellence in Service Quality. We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice.

Melba has a Zero Tolerance approach to violence, abuse, neglect, and exploitation. Every member of the Melba community is committed to The Melba Way Charter, our vision, purpose and values. Melba aims to create welcoming and respectful workplaces that promote inclusive and collaborative working relationships.

About the Role

The Senior Finance Business Partner serves as a strategic advisor to business leaders, providing financial insights, analysis, and guidance to support decision-making and drive business performance. This role is critical in bridging finance and operations, ensuring alignment with organisational goals and promoting financial accountability across departments.

The Senior Finance Business Partner will work closely with the leadership of the Outcomes team to provide financial insights and support for key service line strategic and remediation initiatives. This role involves providing and analysing financial data, preparing reports, and collaborating with various stakeholders to support the success and delivery of the projects.

Key Accountabilities

Job Specific Business Partnering

• Act as a trusted advisor to operational leaders, providing financial insights to support strategic and tactical decisions.
• Build strong relationships with key stakeholders to understand business drivers and objectives.
• Challenge and influence decision-making to ensure alignment with financial goals.
• Work closely with the Outcomes team to understand project requirements and provide financial support and guidance.
• Build commercial and financial literacy with leaders through partnering and advisory services.

Personal Funds Management (PFM)

• Leadership and Development: Supervisor and mentor the PFM team, support performance management and drive continued improvement in capability and outcomes.
• Oversee the banking requirements of the PFM function, card and account management.
• Maintain relationship with Trust provider. Key contact for Australian Unity.
• Systems & Risk Management: Maintain systems, strengthen internal controls, assess and mitigate risks, and ensure the safeguarding of people supported funds.
• Policies and procedure: Maintain concise and relevant documents that support best practice for Melba and people supported.
• Process improvements: Continued system enhancements that provide efficiencies, accuracy, and improved user satisfaction.
• Training and Awareness: Support the Outcomes team with training and awareness of the PFM function.
• Approve PFM related banking transaction within banking platform.

Governance

• Ensure financial activities comply with organisational policies and external regulations.
• Support internal and external audits by providing necessary documents and insights.
• Identify and mitigate financial risk through effective controls and processes.
• Adhere to and comply with governance requirements to ensure traceability, accuracy and completeness of outcomes produced.
• Ensure appropriate governance and control mechanisms are available and measurable to achieve successful service delivery and support business activities.

Systems and Processes

• Provide financial oversight and input into business area needs and requirements for information systems and actively contribute to their successful implementation.
• Analyse critical business processes that may benefit from process or system improvements, enabling Melba to achieve efficiencies and service improvements.
• Maintain NDIS quoting tools.
• Assist with the maintenance of key finance systems to ensure efficient and secure financial operations.
• Other duties as needed.

Reporting and Insights

• Collaborate with Outcomes teams to prepare annual budgets, forecasts, and long-term financial plans.
• Monitor performance against budget, highlighting variances and recommending corrective action.
• Conduct in-depth financial analysis to identify trends, risks, and opportunities.
• Deliver clear and actionable financial reports and dashboards to stakeholders.
• Develop and present financial models, scenarios, and recommendations to support business initiatives.
• Analyse financial and operational metrics to improve profitability and efficiency.
• Work with and interrogate multiple systems and use reporting management tools to extract and analyse data as required.
• Perform comprehensive analysis of business outcomes with a focus on providing data informed recommendations to business leaders.
• Interrogate and present data analytics to support financial decisions.
• Ensure the ongoing financial health of projects and provide advice to key stakeholders on opportunities to make financial improvements through efficiency measures.
• Help identify and assess financial risks associated with remediation projects.
• Assist with process improvements ensuring future benefits are maintained.
• Prepare and submit survey information as required.

Continuous Improvement

• Drive process improvements to enhance financial reporting, planning, and analysis.
• Lead or contribute to finance transformation initiatives, such as system implementations or data automation projects.
• Stay updated on industry trends and best practices to maintain a competitive edge.
• Assist with other financial tasks as needed.

Skills and Competencies

• Strong analytical and problem-solving skills with attention to detail.
• Advanced proficiency in financial modelling, Excel, and business intelligence tools (e.g. Power BI, Tableau).
• Excellent communication and presentation skills to convey complex financial concepts to non-financial stakeholders.
• Proven ability to build relationships and influence at all organisational levels.
• Demonstrated ability to prepare well-written, timely, concise, accurate and audience-appropriate briefings, presentations, reports, and documents.
• Establish systems and procedures to guide work and track progress.
• Confident and capable presenter of financial information to financial and non-financial stakeholders.
• Sound understanding of key business processes with the ability to undertake needs analysis, business modelling and present recommendations for process improvement opportunities.
• Familiarity with Finance systems (e.g. Business Central) and budgeting/forecasting software is a plus.

Personal Attributes

• Results-driven with a proactive and collaborative approach.
• Adaptable and resilient in a fast-paced, dynamic environment.
• Strong ethical standards and commitment to confidentiality.
• Plans and delivers work autonomously, requiring minimal supervision and direction.
• Customer centric.

Knowledge and Experience

• Financial management experience with demonstrated ability to do advance Excel modelling, forecasting and data analysis. Exposure to Power BI highly regarded.
• Be highly organised and consultative.
• Able to combine high levels of analytical skills (in terms of information, processes, models, and frameworks).
• Astute people skills to engage key stakeholders and align solutions to business concerns and problems.

Education and Experience

• Bachelor's degree in finance, Accounting, Business Administration, or a related field (MBA/CPA/CA is a plus).
• Proven experience (e.g., 5+ years) in financial analysis, business partnering, or a similar role.
• Experience in a number of industries and/or Health is highly desirable.

Key Performance Indicators

• Accuracy and timeliness of financial forecasts and reports.
• Stakeholder satisfaction and feedback.
• Achievement of budget targets and cost control initiatives.
• Process improvements and automation milestones achieved.

Requirements

• A current NDIS Worker Screening and Working with Children Check.
• Current driver's license.
• Compliance with OHS&W regulations, legislation, and Policies and Procedures is required.
• Successful completion of pre-employment safety screening checks, mandatory training, and their subsequent renewals is necessary.

Occupation Health Safety and Wellbeing

• Take reasonable care for their health, safety, and wellbeing and that of others.
• Observe safe systems of work.
• Follow OHS&W policies and procedures.
• Report hazards, near misses and incidents in accordance with the agreed incident reporting system.
• Contribute to a positive culture in relation to OHS&W and participate in consultative structures.

Inclusion at Melba

Melba Support Services recognises the contribution that a diverse workforce makes to continuous improvement and service delivery and is an Equal Opportunity Employer. Melba Support Services values diversity and encourages applications from Aboriginal and Torres Strait Islanders. People with disabilities and from culturally and linguistically diverse backgrounds are also encouraged to apply.

Melba Support Services is committed to making reasonable adjustments to the recruitment process and day-to-day work. As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children's wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect.

Getting Help with Your Application

If you need help submitting your application, please contact us at careers@melbasupport.com.au. We're here to support you.