Quality Assurance Specialist (3 Months Contract)

Quality Assurance Specialist (3 Months Contract)

Location: Mississauga

Salary Range: $50,000 to $60,000

Reason for Opening: Replacement

About Romet

Romet Limited was founded in 1972. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing best-in-class technologies to meet customers' needs now and 20 years from now. Our technological platforms are designed to seamlessly provide customer-centric measurement solutions.

Our mission is centered on customer satisfaction through responsive deliveries, technical support and customer service that is matched with rugged and reliable products, manufactured with uncompromising quality, accuracy, and safety requirements. We will continue developing innovative technologies within the natural gas industry, promoting efficient, sustainable, and cost-effective energy solutions.

Romet is a collaborative organization where talent is combined with experience to drive our business toward success. This is made possible by the work ethic, creativity and passion of our team members and their continued commitment to delivering customer satisfaction. Our team is truly diverse with different areas of expertise and backgrounds, all guided by a team of experienced and innovative leaders. Romet has been recognized as a Platinum winner for Best Managed Companies in Canada for ten consecutive years.

Why Join the Romet Team

• Competitive market salaries
• Training opportunities, a great team and more

About the Role

We are currently looking for a Quality Assurance Specialist to join our busy and growing manufacturing facility. The successful candidate will be engaged in elevating the department and company to the next level. The incumbent will be forward looking and thrive in a culture of continuous improvement.

For the right person this is an exciting opportunity to become an important and integral member of the Quality Assurance team. We are looking for a highly motivated, focused, and driven individual who wants to develop their career further with a thriving manufacturing company that has been classified as an essential business supplying to the natural gas industry.

If you are excited at the prospect of joining a high growth, technically relevant organization this may be the opportunity for you.

General Accountability

Reporting directly to the Quality Systems Manager, the Quality Assurance Specialist is accountable for the Romet quality system compliance with ISO 9001 system, regulatory requirements, and customer specific demands. This role works closely with the Business Quality Specialist on customer concern management and product certification. Provides support to the Quality Engineer to ensure proving room AST regulatory compliance.

Key Job Responsibilities and Accountabilities

• Accountable for the company quality system compliance with ISO 9001 system, regulatory requirements and customer specific requirements
• Ensure the quality policy is updated, and DMT database documentation validity, etc.
• Plan, lead, and execute annual internal audits with cross functions stakeholders and external audits by governing bodies, regulators, and customers
• Document, track, and close the non-conformance findings with presentation to management team
• Promote Romet quality system awareness at all levels of the organization as per Romet quality strategy
• Arrange the training to employees on the process that is critical to quality, or critical to customer(s) as per the Business Quality Specialist recommendation(s)
• Lead the annual customer satisfaction survey process together with the Romet Sales and Customer Care teams, and present the analysis result(s) with top management and initiate continuous improvement program to further improve customer satisfaction
• Assist Business Quality Specialist to achieve Romet product certification or re-certification approval from various international institutes, governing bodies and 3rd parties
• Provide backup to Business Quality Specialist on customer concern case investigation when necessary
• Accountable in closing the customer concern as per Business Quality Specialist direction in a timely manner
• Provide backup support to Quality Engineer on the proving room regulatory compliance training
• Read and interpret specifications and part drawings
• Update work instructions and quality documentation as assigned
• Comply with all quality and safety requirements
• Interview and meet with employees to discuss areas for improvement
• Staying up to date with best business practices and technological developments
• All other duties and related projects as assigned

Skills and Qualifications

• Excellent understanding of ISO 9001 quality standards and quality management systems
• Experience with Measurement Canada audit is a plus
• Exposure in machining and assembly environments and understanding of process parameters and controls
• Ability to present to management regarding project results
• Advanced knowledge of computer/software (Microsoft Office, ERP Systems, experience in Microsoft Business Central, CSA and Measurement Canada portal, etc.)
• Strong interpersonal, problem-solving, documentation, and organizational skills
• Excellent English language communication skills (both verbal and written)
• Solid analytical skills and integrative thinking skills
• Ability to set priorities and handle multiple priorities and be a self-starter
• Project management skills

Educational and Experience Requirements

• College Certificate / University Diploma in business or quality, or related relevant experience
• Minimum of 3 years of experience required or equivalent manufacturing exposure in machine shop and assembly environments
• ISO 9001:2015 Lead Auditor experience or qualification considered an asset
• Practical understanding or hands on experience on reading the drawings
• Problem Solving and Root Cause Analysis experience

Equal Opportunity

Romet Limited is an equal opportunity employer which values diversity and inclusivity in the workplace. We strive to create an inclusive environment for all candidates. If you have specific requirements or need reasonable adjustments to participate in the applications or interview process, please let your TA Specialist know at the time of receiving an interview invite so we can accommodate accordingly. All accommodation information provided will be treated as confidential and used for the purpose of providing an accessible candidate experience.