Manager - Facility

About Halma India

Halma is a global group of life-saving technology companies with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Our purpose is to grow a safer, cleaner, healthier future for everyone, every day.

The India Hub catalyses the growth of Halma companies in India, providing services including Infrastructure, marketing, trading, compliances, talent, finance & accounts to Halma companies. The India Hub has been operational since 2008 with around 32 of the Halma companies investing in local resources currently.

About the Role

The Lead – Facility reports to the Sr. GM – Corporate Development and plays a crucial role in independently organising, managing and ensuring facility services across 7+ locations across India. This role will manage diverse functional operations while ensuring a safe working environment for all employees, following processes and infrastructure service practices that ensure Zero downtime, Zero incidents, and 100% service support to employees.

The position requires new initiatives to be implemented around sustainability, ISO certification, HSE and BCP practices, as well as excellent people management of both employees and contract workers.

Responsibilities

Property Management

• Manage property across 8+ locations in India including lease, liaison with owner, negotiations, utility, and compliances

Infrastructure Management

• AC, Water, ILL, FAS, CCTV, seat allocation, and related systems

Vendor Management

• Security, Access Systems, AV systems, Cab Service Provider, UPS, and other infrastructure-related services
• Manage team for Cab service vendor, Multi Skill technician, and others

Processes and Systems

• Ticketing systems, HSE with ERT team, ISO 14001, ISO 45001, and ISO 22301 (for BCP) with regular reports to leadership team
• Implement new initiatives as required

Team Leadership and Development

• Manage team from both task and people development perspectives through training, guiding, and developing
• Regular reporting to Leadership Team on key aspects of Facilities across locations

Infrastructure Maintenance

• Operate a pro-active Infrastructure Maintenance Plan aimed at early intervention and prevention
• Track leases across locations and initiate renewal 6 months ahead of completion
• Develop relationships with property owners to ensure maintenance and other issues are addressed

Financial Management

• Ensure all property and utility-related payments are made on time with no disruptions from payment delays

Project Management

• Drive end-to-end projects for new Infrastructure (Commercial or Industrial)
• Detail facility requirements technically for soundness, completeness, and compliance

Stakeholder Engagement

• Network and maintain close interaction with other departments for meaningful and holistic approach to building robust teams and processes
• Monitor ticketing systems for facility/infrastructure issues, ensuring timely responses to employees
• Agile response to emergencies

Requirements

Academic Qualifications

• Graduate Certification Course in Facility Management, or ISO, or Process Management

Experience

• 8-15 years' experience in facility management role, with at least 2-3 years in a manager role
• Knowledgeable in understanding technical aspects of FM components
• Experience in setting up new facilities from scratch
• Exposure to high-quality work environments in professionally run firms
• Experience developing and managing budgets for Facility independently
• Exposure to KRAs, KPIs, and generating reports to monitor various aspects of FM

Technical Skills

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook
• Familiarity with ERP systems (MS Dynamics D365 would be an advantage)

Key Competencies

• Grasp and master the diversity of facility management across locations
• Ability to organise resources (people, time, vendors, budgets) methodically
• Drive execution of various initiatives independently
• Put in place a vendor management and assessment system focused on sustainable, responsive partners
• Establish clear goals for team members
• Generate reports for leadership review
• Instil a systematic, data-oriented, documented approach to processes and decision-making
• Lead annual facility budget and plan with ability to prioritise tasks

Fundamental Skills and Attitudes

• Organised and methodical
• Mature and flexible (to deal with multiple variables)
• Rigor in execution with attention to details
• Process and Quality Orientation
• People and Team management skills
• Fluent in English business communication both verbal and written