IT Project Manager | Sales and Marketing

We are looking for a Project Manager who has successfully enhanced and scaled CRM platforms (Salesforce or equivalent) in live environments, making measurable improvements in sales pipeline, marketing effectiveness, and user adoption. Main Responsibilities · Define project objectives, scope, deliverables, and detailed plans (timeline, budget, risks). · Manage resources (team, budget, equipment) and ensure efficient allocation. · Lead and motivate the project team, assign tasks and ensuring accountability. · Coordinate with stakeholders, manage expectations, and ensure effective communication. · Monitor project performance, costs, risks, and apply corrective actions when needed. · Ensure compliance with quality standards and support User Acceptance Testing (UAT). · Prepare project status updates, reports, and final project closure documentation. · Facilitate delivery of project outputs to clients and service owners. Specific experience in Sales and Marketing IT related projects · Minimum 5 years’ experience managing IT projects with direct impact on Sales & Marketing operations. · Proven delivery of at least 2 CRM/MarTech implementation or enhancement projects, including data migration, process harmonization (segments, business units, end-to-end flow), systems integration, and user adoption. · Hands-on experience with Salesforce (data model, release & environment management, governance and change control), Salesforce Marketing Cloud, Salesforce Experience Cloud, and Adobe Experience Manager Sites; experience supporting eCommerce projects is highly valued. Knowledge of other CRM suites is a plus, including Microsoft Dynamics 365 Sales, SAP CX, and Oracle CX. · Experience collaborating with SAP SD and LE teams is a strong advantage, especially in projects involving e-invoicing compliance requirements. · Strong commercial stakeholder management: Sales Ops, Rev/Ops and Marketing Ops. · Demonstrated AI implementation on S&M activities. · CRM system certification is a plus (admin or consultant). Qualifications & Skills · Bachelor's degree in computer science, business administration, project management, or related field. · At least 5 years of experience in project management, with a track record of successfully delivering IT and digitalization projects on time and within budget. · Project management certifications (e.g., PMP, PRINCE2, Agile, Scrum) would be appreciated. · Strong leadership and team management skills, with the ability to inspire and motivate project teams. · Excellent written and verbal communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels. · Solid understanding of project management methodologies, tools, and techniques. · Experience leading delivery as a Scrum Master is valuable, along with practical knowledge of Agile ways of working and Microsoft Azure DevOps tools. What do we offer? · Hybrid Work Model: Flexibility to work from home and in the office, helping you achieve a healthy work-life balance. · Ticket Restaurant: Enjoy a daily meal allowance to support your well-being. · Flexible retribution: Kindergarten & Transport. · 30 Labor Days of Holidays: Ample time off to relax and recharge. · Language Lessons: Access to language lessons to help you grow both personally and professionally. · Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate. · Open and Modern Office Environment: Work in a collaborative, innovative, comfortable space designed for your success. Omya is a leading global producer of industrial minerals and a worldwide distributor of specialty materials. Our company was founded 140 years ago and remains a privately-owned, independent company headquartered in Switzerland but with offices and plants in more than 50 countries. When you join Omya, you become part of a global team that uses its creativity, expertise and experience to make a difference to people's lives. Thinking of Tomorrow means focusing on the challenges of the future and how we can develop mineral products to solve them. This is a collaborative environment where people work towards common goals, with a common purpose Our purpose, combined with our values of modesty, courtesy, integrity and perseverance, is the foundation of our business. Our values are relevant to our lives, not just our work. All Omya employees, partners and suppliers are bound by a Code of Conduct which reflects our values and guides our behavior.