CRM Developer

Developer - CRM

Experience: 5+ years

Location: Hybrid - 2 days a week

Responsibilities

• Understand and support shaping business requirements, produce IT system design, develop, and support covered applications.
• Collaborate with stakeholders to define product roadmaps, requirements, priorities, and build consensus.
• Monitor application performance and availability. Take proactive measures to optimize performance and minimize downtime.
• Identify opportunities to enhance existing applications or introduce new technologies to drive business efficiency and innovation.
• Adhere to IT governance and delivery policies like change management, data retention, etc.
• Stay updated with industry trends in the CRM space.

Required Experience

• At least 5 years of Dynamics 365, .NET, JS, and UI development experience
• Demonstrated experience working in large enterprise projects.
• Strong experience in configuring, developing, and administering Dynamics 365 (CRM/sales app)
• Strong experience in building Power Apps, Power Automate, Visual Studio, Logic Apps, Web API based integrations, business rules, plugins, and workflows.
• In depth knowledge of Dynamics CRM SDK, CRM features and limitations with an ability to build workflows, configure custom actions, business process flows, and complex fields.
• Strong knowledge of ASP.NET, C#, SQL, HTML5, JavaScript and CSS.
• Good knowledge of SSIS/ETL development skills.
• Good experience with reporting/dashboard solutions for D365
• Working experience of Azure Development Tools/Azure cloud technologies, Web-based application deployment and integration architectures.
• Knowledge of industry best practices of technology design
• Strong written and verbal communication skills
• Responsive, organized, and able to multi-task well.
• Demonstrated ability to work well with business, technical, governance, and other organizational groups.

Nice to Have

• Experience of 3rd party tools like XRM toolbox, Ribbon workbench etc.
• Good expertise in developing PCF components using React and Fluent UI.
• Experience with analytical tools like Power BI, Tableau or Fabric

Educational Qualification

B.E, MCA or B.Sc degree in Computer Science or related.