Co-op or Intern, Cloud Analyst (September 2026)

About the Role

BDO Digital is looking for a Co-op or Intern, Cloud Analyst to join the BDO Cloud Operations team. This is a net new role.

Responsibilities

• Leverage your ability to contribute to a fast-paced Cloud sales cycle, focused on acquiring, onboarding and supporting our expanding customer base
• Provide pre-sales pricing and subscription support to BDO employees and customers on Microsoft CSP and Cloud based Solutions, providing excellent customer service
• Participate in inbound sales activities
• Develop key knowledge of MS licensing programs
• Provide training and support to internal and external customers on Office 365, Dynamics 365, Azure and BDO Cloud offerings, including issues with configurations and implementations
• Act as a contact person for new or existing clients and for the sales lifecycle, including preparing proposals, change orders and onboarding of new clients
• Process and track orders, client invoicing and reconciliations while working closely with other billing team members to ensure accuracy
• Develop sales propensity models, forecasting sales reports and opportunity tracking
• Develop tools, processes and research information necessary to evolve cloud operations
• Help drive programs that complement and extend the effectiveness of primary sales activities
• Prepare documents and report implementation status to engagement manager including monthly reporting on key winnings, losses, issues, barriers to success and activities executed
• Provide additional administrative support and participation in special projects as required

How Success is Defined

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect & Collaboration
• You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive & engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning & professional development

Requirements

• You are working towards your undergraduate degree in Computer Science, Engineering, Math, IT Management or Business related program with a focus on Technology
• You are passionate about cloud technology and have a willingness to learn new technologies
• You have practical knowledge of professional, effective telephone techniques and customer care
• You have excellent written and verbal communication skills
• You have strong problem solving skills and attention to detail
• You enjoy improving and taking ownership of processes
• You are able to prioritize with the flexibility to manage multiple tasks and variable workload
• You have knowledge of driving efficiencies using Generative AI Tools, Copilot, Agents, etc.

Assets

• Experience in a previous business operations, customer service and/or sales capacity
• Experience with Microsoft or Cloud platforms
• Experience with Finance and Line of Business systems
• Understanding of IT and software business landscape
• Proficient in MS Office Applications, such as Microsoft Excel

Compensation

The expected range of compensation for this role is $53,000–$78,000.

Why BDO?

BDO is ranked among Canada's Top 100 Employers for 2026.

Growth and Development: We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

Community Impact: BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total Rewards: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Diversity and Inclusion: We believe every employee should have the opportunity to participate and succeed. We are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place. Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients.

Additional Information

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

Recruitment Process: BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

Accessibility: If you require accommodation to complete the application process, please contact us.