Business Systems Specialist

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more! In this position... The Business Systems Specialist is primarily responsible for leading the data strategy to include the development of a relational, automated database in support of internal manufacturing operations and Quality. Additionally, this role bridges the gap between technical infrastructure and business efficiency by architecting robust database integrations, helping support the integration of our Enterprise Resource Planning (ERP) system and managing legacy and new developments in our Atlassian environment. The ideal candidate is a "technical polymath" who can move seamlessly from SQL query optimization to ERP process mapping and Jira workflow configuration. What you'll do... Database Integration & Building Architecture & Design: Design, build, and maintain relational databases to support business applications and reporting requirements. Data Integration: Develop and manage ETL (Extract, Transform, Load) processes and API-led integrations to ensure seamless data flow between storage locations, the ERP system and Atlassian tools, including third-party applications. Optimization: Monitor database performance, perform regular tuning, and ensure data integrity and security across all environments. Front-End Engineering: Capture and integrate business needs into user-interface applications. Reporting Support: Create complex analysis queries and views to provide clean data sets for Business Intelligence (BI) tools and executive dashboards. ERP Implementation & Maintenance Vendor Liaison: Manage relationships with ERP vendors and consultants to resolve high-level technical bugs and influence product roadmaps. Implementation Lifecycle: Support the end-to-end implementation of ERP modules, including requirement gathering, configuration, User Acceptance Testing (UAT), and go-live support. Process Mapping: Work with stakeholders to translate business requirements into ERP functional specifications. System Maintenance: Perform regular system updates, patch management, and troubleshooting of ERP-related issues (e.g., finance, supply chain, or manufacturing modules). Atlassian Tool Support & Administration Ecosystem Management: Act as the primary administrator for Jira (Software/Service Management) and Confluence. Workflow Optimization: Design and implement custom workflows, permission schemes, notification schemes, and screen schemes tailored to departmental needs. User Training: Provide technical support to end-users and develop documentation/best practices to increase adoption and tool efficiency You'll have... Bachelors Degree or equivalent combination of relevant education and experience. 5-10 years of experience in systems integration or business applications management, preferably in a manufacturing or process related environment Data Retention and Systems Migration: Expert-level SQL (PostgreSQL, SQL Server, or MySQL). Experience with data warehousing and API integration (REST/SOAP) Cloud: Procurement, Provision and Management using technical governance of CI/CD Pipelines (experience with GCP preferable) ERP Sytems: Previous experience with major ERP platforms (e.g., SAP, Oracle NetSuite, Microsoft Dynamics 365, or specialized manufacturing ERPs). Scripting: Proficiency in Python, JavaScript, or Groovy (for Jira scripts/database automation) is a significant plus. Atlassian: Experience in Jira/Confluence administration (Cloud or Data Center). Familiarity with JQL (Jira Query Language) and Automation for Jira. Analytical Thinking: Ability to troubleshoot complex integration failures and identify root causes. Communication: Ability to explain technical concepts to non-technical stakeholders across various departments. Project Management: Strong organizational skills to balance maintenance tasks with long-term implementation projects. Even better, you may have... Relevant certifications (e.g., Atlassian Certified Professional, Microsoft SQL Certification, or ERP-specific credentials) are preferred. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year’s Day Paid time off and the option to purchase additional vacation time. This position is a salary grade 7 and ranges from $86,600-$144,900. This position is a salary grade 8 and ranges from $99,100-$166,200. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: New Hire Benefits Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #FR1 #LI-MK2