Business Systems Consultant - CRM (MCR/LTO/DB) / Website - Sales & Marketing - Germany

Your Mission

You will gather requirements from Sales, Marketing, and Digital Planning teams to configure and maintain CRM modules covering leads, opportunities, accounts, and campaign management — keeping everything running smoothly and purposefully.

You will support website-related applications including content management systems, lead capture forms, and their integration with CRM platforms, ensuring a seamless digital journey from first click to closed deal.

You will contribute to CRM and website projects such as relaunches, new campaign rollouts, and marketing automation initiatives, coordinating the flow of data between web, automation tools, and CRM systems.

You will serve as the go-to for 2nd-level support on CRM and website incidents, troubleshooting lead flow issues, campaign execution hiccups, and data quality challenges with a calm, solutions-first mindset.

You will drive process improvements across Marketing-to-Lead (MTL) workflows and digital engagement channels, documenting configurations, integrations, and processes for long-term clarity and scalability.

You will support customer and prospect master data management, handling service requests and incident resolution with precision and a strong service orientation.

Your Profile

• Bachelor's degree in Information Systems, Business Informatics, Business Administration, Marketing, or a related field
• At least 2 years of hands-on experience with CRM platforms such as Dynamics 365, Salesforce (Sales or Marketing Cloud), HubSpot, or similar tools
• Familiarity with CMS platforms like AEM, TYPO3, or WordPress, and understanding of how websites and digital channels connect to CRM ecosystems
• Solid grasp of marketing automation and lead management processes, and knowledge of basic web analytics and tracking concepts
• Understanding of sales and marketing funnels from end to end
• Ability to collaborate effectively with cross-functional teams including Marketing, Sales, Finance, and Digital Planning
• Professional-level proficiency in both Chinese and English (C1 or above); German is a welcome bonus (B1 or above)
• Structured, proactive approach; equally comfortable working independently or as part of a multinational team
• Detail-oriented, service-first mindset that keeps stakeholders happy

Nice to have:

• Experience with SEO/SEM or digital marketing platforms
• Knowledge of GDPR-compliant data handling for marketing
• Exposure to multi-country European marketing rollouts

Why Us?

Real ownership from day one — You will work directly with Sales and Marketing stakeholders, shaping the tools and processes that drive lead generation and customer engagement across Europe.

End-to-end exposure — From CRM configuration to website integration and marketing automation, you will gain broad, hands-on experience across the full digital ecosystem of an international greentech leader.

Growth with purpose — A clear career development path in IT consulting and enterprise application management awaits, with the chance to grow alongside Sungrow's expanding European footprint.

A team that values you — Based in our Munich headquarters, you will be part of a collaborative, cross-functional environment where your ideas for process improvement are genuinely heard and acted upon.

About Us

We are a green tech company with young creative minds.

We are fighting every day to make our mission happen – Clean Power for All!

With 870+GW of clean power presently installed worldwide, we are on the road to success!

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.