Business Architect

Project Role

Business Architect

Project Role Description

Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives.

About the Role

As a Manager, D365 Supply Chain + AI Solution Architect, you will lead the end-to-end design and delivery of supply chain solutions on Dynamics 365 SCM while integrating modern automation and AI capabilities (Power Platform, Copilot, Azure AI, Cognitive Services). You will directly engage with business leaders, understand operational challenges, and translate them into future-ready D365 SCM solutions. This role demands strong consulting skills, deep functional expertise, rapid learning, and the ability to demonstrate how AI will improve supply chain efficiency, accuracy, and business outcomes.

This is an AI-powered tech talent opportunity. We are seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation.

Roles & Responsibilities

Client Engagement & Solution Leadership

• Lead end-to-end client workshops, process deep dives, and requirement gathering sessions across SCM processes
• Act as the primary solution contact for the customer throughout the engagement
• Translate business challenges into multiple solution alternatives and present pros/cons to stakeholders

SCM + AI Solution Architecture

• Define end-to-end solution architecture including process flows, integrations, and data design
• Identify automation and AI opportunities
• Build intelligent workflows
• Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact

Design & Delivery Execution

• Prepare and own solution documents: BRD / FDD / Fit-Gap Analysis / Process Maps
• Review functional configurations and ensure alignment to blueprint
• Ensure solution performance, usability, and scalability

Innovation & Accelerators

• Build functional demo assets and reusable accelerators for pre-sales and delivery
• Evaluate Microsoft release waves related to SCM and AI and apply relevant new features to ongoing engagements

Requirements

Experience

• 10–12 years of experience in D365 SCM solution delivery
• 14+ years in D365 SCM (Consulting / Architecture)
• Minimum 12 years of experience required

Education

• 15 years full time education

Must Have Skills

• Microsoft Dynamics 365 Supply Chain Management
• Ability to convert business requirements into clearly defined functional and AI-enabled solutions
• Experience writing FDDs and guiding technical teams on integrations and data flows
• Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks
• Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization

Good to Have Skills

• Experience with integration patterns involving 3PL / MES / EDI systems
• Exposure to predictive analytics or AI-based planning tools
• Understanding of Azure ecosystem (Cognitive Services, Logic Apps, Service Bus)
• Familiarity with CI/CD and DevOps lifecycle using Azure DevOps

Behavioral Competencies

• Strong consulting and storytelling ability and ability to simplify complex concepts for business teams
• Ability to challenge traditional thinking and propose transformational processes
• Quick learner; can learn new tools and AI capabilities with minimal direction
• Operate independently with high accountability and ownership
• High client interaction requires strong presentation and communication skills

Additional Information

• Expected to create impact rapidly by leveraging AI and automation

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you'll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that's why we offer support any way we can—when you thrive, we all thrive.