Business Architect
AccentureBusiness Architect – D365 Supply Chain + AI Specialist
About the Role
Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives.
As an Associate Manager – D365 Supply Chain + AI Specialist, you will work closely with business stakeholders to analyze SCM processes, configure Dynamics 365 SCM, execute testing, and design automation opportunities using AI and Power Platform. You are expected to learn emerging Microsoft technologies rapidly and apply them in client engagements.
This role is part of the elite consulting capability, focused on transformation and innovation, not just traditional implementation.
Roles & Responsibilities
- Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact.
- Collaborate with business users to gather requirements and perform process mapping.
- Configure and deliver D365 SCM functions (Procurement, Inventory, WMS, Planning, TMS etc.).
- Identify automation opportunities in SCM with AI (OCR, Copilot suggestions, approval workflows).
- Execute fit-gap analysis, prepare functional design documents, and validate end-to-end process flows.
- Build PoCs/demos using Power Platform / AI Builder / Copilot Studio.
- Create design documentation, test scripts, and training materials.
- Troubleshoot and address functional issues independently.
- Continuously learn and apply new D365 and AI capabilities.
- Contribute to creation of reusable assets, accelerators, and knowledge documentation.
- Work with cross-functional teams (Finance, Commerce, CRM, Technical) to ensure seamless solution alignment.
- Mentor consultants and analysts in the project to promote high-quality delivery standards.
Required Skills & Experience
- Microsoft Dynamics 365 Supply Chain Management (essential)
- 8+ years in D365 SCM / AX functional consulting
- 10–12 years in D365 SCM (Implementation & Consulting)
- Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks
- Hands-on exposure to Power Automate / AI Builder / Dataverse
- Strong analytical and requirement-gathering skills
- Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization
Good-to-Have Skills
- Experience in manufacturing or distribution environments
- Understanding of Azure Cognitive Services or OCR automation
- Awareness of DevOps and Agile delivery practices
Behavioral Competencies
- Fast learner with a strong curiosity for new technologies
- Excellent problem-solving and critical-thinking ability
- Strong verbal and written communication
- Ability to manage time, tasks, and client expectations independently
Educational Qualification
- 15 years full time education
Additional Information
- Client-facing role with frequent stakeholder interactions
- Opportunity to upskill toward Solution Architect career path
About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Equal Employment Opportunity
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.
Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you'll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that's why we offer support any way we can—when you thrive, we all thrive.
About Accenture
Accenture is a global professional services and technology consulting company that helps organizations reinvent by building their digital core and applying AI. Its offerings span strategy and consulting, technology, operations/managed services, and design and marketing, delivered across more than 120 countries.
Interested in this role?
Apply now to join Accenture.