AP Manager – Shared Services

Accounts Payable Manager – Shared Services

About the Role

The Accounts Payable (AP) Manager – Shared Services oversees the daily operations of the Accounts Payable function for the Americas region, including Canada, the U.S., and Mexico. This position is responsible for ensuring accurate and timely processing of vendor invoices, payments, expense reports, and compliance with internal controls.

The AP Manager leads a geographically dispersed team across 12 finance groups, drives standardization and efficiency across the Purchase-to-Pay process, partners cross-functionally with Procurement and Accounting, and supports improvement initiatives that strengthen controls and streamline workflow.

Leadership & Oversight

• Manage department staffing, performance management, training, and career development of AP staff.
• Lead and support remote team members across multiple locations.
• Monitor workloads and allocate tasks to ensure deadlines and month-end close requirements are met.
• Build strong working relationships with internal stakeholders and external vendors.
• Establish and monitor operational KPIs to drive performance and accountability.

Process Improvement & Standardization

• Lead initiatives to streamline and standardize AP processes, eliminate inefficiencies, and enhance accuracy and controls across supported business units.
• Collaborate with IT on process improvements within D365 and other supporting technologies.
• Identify opportunities to enhance automation and reporting capabilities.
• Maintain and update departmental policies, procedures, and documentation.

AP Processing & Issue Resolution

• Provide hands-on support with invoice review, coding, and processing during peak periods.
• Review and approve AP batches, payment runs, supplier setups/changes, and expense reports.
• Serve as escalation point for complex issues and vendor disputes.
• Ensure AP-related transactions comply with company policies, internal controls, and audit requirements.

Month-End Close & Reporting

• Oversee AP month-end close activities, including accruals, reconciliations, and reporting.
• Prepare and maintain documentation to support audits, tax filings, and compliance reporting.
• Partner with the accounting team to ensure accurate financial statement reporting.
• Ensure proper coding and review of vendor invoices for sales and use tax compliance, including verification of taxability, exemption documentation, and appropriate tax treatment.

Vendor Management

• Maintain strong vendor relationships and ensure timely communication regarding payment status and discrepancies.
• Oversee vendor statement reconciliations and ensure supplier data integrity.
• Manage annual 1099 reporting processes.

Qualifications

• Bachelor's degree in accounting, Finance, or related field preferred.
• 7+ years of progressive Accounts Payable experience, including leadership experience.
• Experience managing multi-entity or multi-country AP operations preferred.
• Strong knowledge of internal controls, sales and use tax compliance, and 1099 reporting.
• Experience with Microsoft Dynamics 365 (D365) or similar ERP systems preferred.
• Proven ability to manage remote teams and drive process improvements.
• Strong analytical, organizational, and communication skills.

Benefits

• Very good and affordable medical, dental, and vision benefits
• 401(k) with 6% company match after 6 months
• Competitive vacation and sick time off plan
• Collaborative and performance-driven culture