Administrative Assistant [Receptionist]

About Doane Grant Thornton

Doane Grant Thornton is a large and growing professional services firm employing about 3000 people across Canada. The organization is purpose-driven and community-focused, combining the scale of a large firm with a collaborative culture that values colleagues, clients, and the communities where they work and live.

About the role

Administrative Assistant [Receptionist]

This is an in-office role required five days each week.

Responsibilities

• Provide reception and front-office support, including greeting visitors, answering and directing incoming calls, coordinating mail and courier services, and maintaining a professional and welcoming environment.
• Provide administrative support to partners, managers, and client service teams.
• Support the preparation, assembly, formatting, and proofreading of client deliverables, including correspondence, reports, financial statements, and tax returns.
• Maintain electronic and paper-based client files in accordance with Firm policies and procedures.
• Complete E-filings and other regulatory submissions as required.
• Coordinate calendars, meetings, travel arrangements, and other administrative support activities.
• Coordinate billing activities, including preparing invoices, running reports, and distributing related documentation.
• Support client relationship management activities using D365 and other Firm systems.
• Coordinate meeting logistics, presentations, catering, and other client and internal event requirements.
• Assist with office operations, including office supply management and workplace support activities.
• Collaborate with internal teams to deliver exceptional client service and administrative support.
• Participate in training and maintain current knowledge of Firm technology, software, and processes.
• Support special projects and other duties as assigned.

Requirements

• Experience: 1–2 years of administrative, office support, or client service experience.
• Communication: Excellent written and verbal communication skills, with the ability to build and maintain strong professional relationships.
• Technical skills: Strong word processing and document formatting skills.
• Software proficiency: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat; experience with Visio and other business applications is considered an asset.
• Client service: Demonstrated commitment to providing exceptional client service.
• Organization: Strong organizational skills with the ability to manage multiple priorities and meet competing deadlines in a fast-paced environment.
• Problem-solving: Proactive, resourceful, and solution-oriented with strong problem-solving skills.
• Self-motivation: Self-motivated with the ability to take initiative, follow direction, and continuously learn new processes and technologies.
• Discretion: Demonstrates sound judgment, professionalism, and discretion when handling confidential and sensitive information.
• Attention to detail: Strong attention to detail and commitment to producing high-quality work.
• Teamwork: Ability to work collaboratively within a team environment while also managing responsibilities independently.
• Flexibility: Flexibility to work overtime during peak tax filing seasons, as required; ability and willingness to work from various office locations within the business unit as business needs evolve.

Compensation and culture

The current salary range for this role is $43,500–$61,500 in Vancouver. If the role is available in other locations, the range may differ to reflect local market factors.

At Doane Grant Thornton, compensation reflects market data as well as unique strengths, experiences, and individual impact. Salary ranges are reviewed annually and benchmarked regularly across roles, industries, sectors, and levels.

The firm is built on a culture where team members are driven to understand others' perspectives, practice "we before me," and embrace flexAbility as a mindset. You'll work with inspiring leaders who support your development both personally and professionally, in an environment where curiosity, courage to grow, and collaborative problem-solving are valued.

For more information about the organization, visit www.discoveryourpurple.ca