Accounts Receivable Clerk

Accounts Receivable Clerk

Role Summary

We are seeking a results-driven, highly accountable Accounts Receivable Clerk to support the billings and collections function for our multi-location, multi-entity franchised business. As a private equity-backed platform doubling in size annually, the "Office of the CFO" requires a professional who possesses uncompromising integrity, professional maturity, and a high degree of candor.

The successful candidate will take a hands-on approach to researching, building, and executing accurate and timely customer billings while actively managing collections to ensure payment deadlines are met. Beyond day-to-day clerical task execution, we seek a "culture carrier"—someone who stays mentally present in every interaction, communicates with absolute transparency, and proactively protects the positive energy and operational integrity of our accounting team.

Duties & Responsibilities

• Billing Accuracy & Integrity: Generates manual and complex invoices for franchisees; maintains the ability to support all charges based on operational facts and an intimate knowledge of our business layout.
• Proactive Collections Management: Reconciles accounts receivable ledgers to ensure the accurate and timely receipt of payments, minimizing aging balances through consistent, professional outreach.
• Radical Transparency & Communication: Maintains an open standard of communication with leadership. Provides proactive, honest updates on aging accounts, system issues, or task status, ensuring potential bottlenecks are exposed early rather than reactively hidden.
• Cross-Functional Collaboration: Partners directly with franchisees, team members, and various corporate functions to rapidly resolve billing inconsistencies, handle inquiries, and ensure all revenue items are properly presented.
• Team Presence & Energy: Actively engages in team stand-ups and collaborative sessions. Contributes to a high-performance floor culture by remaining solution-oriented, collaborative, and professional, even during stressful or high-volume windows.
• Operational Agility: Operates as a self-starter who uses experience to take initiative, manage heavy Excel reporting, and meet multiple deadlines. Easily adapts to shifting priorities and makes time for unplanned assignments inherent in a fast-growing, PE-backed platform.
• Policy & Confidentiality Compliance: Strictly adheres to all company policies, procedures, and internal controls. Protects the organization by maintaining absolute confidentiality regarding franchise financial data and internal operations.

Basic Qualifications

• Education: High School diploma or equivalent.
• Direct Experience: 2–3 years of dedicated Accounts Receivable experience in increasingly complex billing and collections roles.
• Microsoft Excel Skills: Intermediate or Advanced proficiency.
• Integrity & Reliability: A proven track record of professional candor and reliability. Understands that in our accounting environment, integrity is binary; possesses the maturity to take responsibility for tasks and provide completely honest status updates to leadership at all times.
• Technical Proficiency: Strong Microsoft Office skills, specifically with heavy data management in Excel and professional communication in Outlook.
• Communication & Professionalism: Excellent verbal, non-verbal, and written communication skills; ability to interact confidently and professionally with external franchisees while maintaining emotional regulation and composure under pressure.
• Presence & Commitment: Ability to maintain a consistent hybrid in-office presence (4 days/week) and dedicate a full-time, 40-hour workweek to supporting team operations.

Preferred Qualifications

• Associates Degree
• Direct experience handling franchise royalty invoicing and franchise accounts receivable processes.
• Hands-on experience navigating large ERP environments, specifically Microsoft Dynamics GP or Microsoft Dynamics 365.
• Background in utilizing collection management best practices to reduce Day Sales Outstanding (DSO).

Physical Demands & Other Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 10–15 pounds at times.
• Availability: Ability to work overtime or adjusted hours as necessary to support business-critical tasks, platform expansions, or critical close cycles.
• Cultural Alignment: A strict commitment to the mission-focused approach of Unleashed Brands, defaulting to trust through transparent communication, accepting constructive feedback, and pulling together as a championship team.

Benefits

• Paid bi-weekly
• Company Paid Holidays
• Flexible Paid Time Off
• Paid Parental Leave
• Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
• Competitive 401(k) Program with employer matching contributions
• Daily dress code of "business casual"
• A positive work environment
• And much, much more

About Unleashed Brands

Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 1,300 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. Unleashed Brands is headquartered in the Dallas/Fort Worth Metroplex.

Equal Opportunity Commitment

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.