Application Development Analyst

Summary

An experienced business and systems analyst with 3+ years in Microsoft Dynamics 365 Finance & Operations implementation and support, specializing in requirements gathering, functional configuration, UAT, and end-user training across supply chain and finance modules. Strong analytical capabilities in SQL, Power BI, and data validation, with recent experience in website release testing and operational analytics. Master's degree in Computer Science.

Experience areas

1. Systems Analyst

   • Supported end-to-end website release testing and CI/CD pipeline oversight across staging and production environments, applying structured UAT practices to reduce release-cycle risk

2. Business Analyst / Executive Assistant

   • Managed project intake, task assignment, and operational execution across multiple workstreams in an early-stage organization
   • Gathered, validated, and maintained legal, financial, and operational project data, ensuring accuracy and consistency across all records
   • Built analytics dashboards to communicate project progress and funding status to leadership, supporting data-driven decision-making
   • Managed end-to-end reporting workflows from data collection through validation to final delivery, improving stakeholder visibility

3. Graduate Assistant – Advancement Services

   • Managed organizational donor database using Advanced Excel and SQL, performing data entry, deduplication, and validation to maintain data integrity
   • Prepared donor reports and visualizations supporting engagement and fundraising campaigns
   • Contributed to data governance standards and documentation practices

4. Application Development Analyst (ERP)

   • Configured and maintained Microsoft Dynamics 365 F&O and AX 2009 modules across supply chain, finance, and administration domains for a global manufacturing client
   • Gathered business requirements from stakeholders and authored user stories and functional specification documents
   • Conducted UAT cycles and delivered end-user training sessions to drive adoption of ERP enhancements
   • Developed and optimized SQL scripts and batch job automation, reducing manual processing effort by approximately 20%
   • Built Power BI dashboards for real-time incident visibility and managed ServiceNow ticketing workflows for operational issues
   • Performed user administration including ID creation, access provisioning, and role-based permissions across the ERP environment

Skills