Support Functional Consultant

Summary

An experienced financial technology professional with over ten years of expertise in enterprise finance systems and technology implementation. Brings advanced proficiency in Dynamics 365 Finance & Operations, Power Platform, and complementary ERP systems, combined with formal finance credentials and proven leadership in functional consulting and financial operations.

Experience areas

1. Support Functional Consultant

   • Led functional configuration and optimization of Finance & Operations and Supply Chain Management modules across [redacted] Ledger, Accounts Payable/Receivable, Fixed Assets, Procurement, and Project Management
   • Managed end-to-end platform upgrades, disaster recovery drills, and compliance controls including security roles and segregation of duties
   • Configured and administered Power Platform solutions including Power BI, Power Automate, and Power Apps for process automation
   • Provided multi-level technical support, end-user training, and system documentation

2. Team Lead & ERP Application Lead

   • Led multiple ERP implementation and transformation projects for multinational entities, designing and configuring finance modules across [redacted] Ledger, Accounts Payable/Receivable, Fixed Assets, and Leasing
   • Configured financial statements, fiscal calendars, budgeting, and management reporting frameworks
   • Implemented security controls, workflows, and user access management with stakeholder alignment
   • Delivered end-user training and provided post-go-live support for defects, enhancements, and change requests

3. Team Lead

   • Supported senior leadership in day-to-day business operations and financial management oversight
   • Performed monthly reconciliations, management accounts preparation, and control account tie-outs across multiple financial cycles
   • Contributed to process improvement and automation initiatives reducing manual workload
   • Collaborated with audit teams and maintained internal financial controls and compliance procedures

4. Senior Analyst

   • Managed [redacted] accounting and policy administration across inventory, revenue recognition, receivables, payables, and intercompany cycles
   • Administered consolidation systems including hierarchical financial management platform administration and mapping
   • Participated in monthly, quarterly, and year-end financial closing processes with balance sheet analysis and commentary
   • Supported ad hoc financial reporting and analysis for headquarters and internal audit teams

Skills

Certifications

• MB-300: Dynamics 365 Core Finance and Operations
• MB-310: Dynamics 365 Core Finance and Operations Intermediate Users
• PL-900 Microsoft Power Platform Fundamentals
• ACCA (Part Qualified)