Solutions Architect

Summary

An accomplished Technical Solutions Architect with 15+ years of experience designing and delivering enterprise-grade cloud solutions. Expert in Power Platform, Microsoft Dynamics 365, Azure services, and Agentic AI, with proven ability to align technical architecture with business strategy, mentor engineering teams, and lead successful digital transformation initiatives across multiple industries.

Experience areas

1. Solutions Architect

   • Designed and implemented end-to-end enterprise cloud solutions leveraging Power Platform and Copilot Studio with intelligent conversational agents and AI-powered automation flows
   • Built and deployed Copilot Studio bots with advanced features including adaptive cards, multi-turn dialogs, and entity extraction to automate workflows and reduce support overhead
   • Established CI/CD pipelines using Azure DevOps, improving deployment frequency and reducing release errors
   • Collaborated with stakeholders to translate business requirements into scalable technical solutions and manage project risks

2. Technical Solutions Architect

   • Architected and delivered enterprise cloud solutions across multiple client engagements using Microsoft Azure, Power Platform, and Dynamics 365
   • Achieved 30% efficiency gains and reduced manual effort by over 1,200 hours annually through workflow automation and multi-team operations optimization
   • Drove 40% year-over-year client growth through scalable digital solution design and strategic technical consulting
   • Led Agentic AI implementation projects integrating Copilot Studio with cloud AI services, enabling intelligent process automation for enterprise clients
   • Mentored junior developers and conducted code reviews, improving team productivity and code quality standards

3. Senior Software Engineer / Team Lead

   • Led a distributed team of 8 engineers in designing and developing .NET and Azure SaaS platforms integrated with Microsoft Dynamics CRM
   • Integrated Azure services including Logic [redacted], Service Bus, and Azure Functions with Dynamics 365 ecosystems for real-time event-driven workflows
   • Implemented agile and scrum practices, reducing sprint delivery time and improving stakeholder communication
   • Delivered complete software development lifecycle from requirements gathering through deployment and production support

4. Senior Software Engineer / CRM Consultant

   • Customized and integrated Microsoft Dynamics 365 with Azure services, delivering tailored CRM solutions for enterprise clients across multiple sectors
   • Enhanced database performance through advanced SQL query optimization and strategic indexing, reducing query response times
   • Developed and maintained RESTful Web APIs and ASP.NET applications for seamless integration across systems
   • Designed and optimized SQL Server databases including stored procedures, triggers, and data migration scripts for client onboarding

Skills