Software Consultant

Summary

An experienced software consultant and technical architect with 22+ years of professional software development expertise. Specialising in enterprise integration, cloud migration, and full-stack .NET development across public-sector and commercial sectors. Proven track record leading technical teams, designing scalable architectures, and delivering complex integration solutions.

Experience areas

1. Software Consultant

   • Enhanced and maintained integration components linking a contact management platform to 10 external systems including mapping and CRM platforms
   • Designed 3-way data synchronisation mechanism between two major enterprise systems
   • Led migration from Infrastructure-as-a-Service to Platform-as-a-Service using C# and cloud technologies
   • Migrated enterprise CRM solution to cloud-based platform, rewriting custom plugins and workflows

2. Software Consultant

   • Developed custom solutions, workflows and plugins for a new contact management system using Dynamics CRM
   • Created integration components, APIs and synchronisation services
   • Deployed system to cloud using service bus architecture for service interconnectivity

3. Software Consultant

   • Maintained internal media rights management software and refactored viewing rights logic
   • Consolidated database packages to eliminate redundancy
   • Modernised internal applications using C#, ASP.NET and modern JavaScript frameworks
   • Gained exposure to containerisation and event-streaming technologies

4. Technical Architect

   • Promoted to architect role responsible for ensuring technical design compliance and leading development efforts
   • Understood detailed solution aspects including hardware architecture, network security and third-party interfaces
   • Made pragmatic technical decisions to redesign system components and reduce development effort

5. Head of Technical Assurance

   • Led technical assurance activities across development department
   • Reviewed and approved design documentation and technical implementations
   • Monitored development metrics and ensured best practice methodologies

6. Senior Developer

   • Maintained and enhanced custom CRM solution with configuration and plugin enhancements
   • Updated web portal to align with regulatory changes
   • Applied test-driven development and state machine patterns to refactor workflow logic

7. Integration Development Manager

   • Managed all external-facing integration projects following departmental restructure
   • Designed lightweight REST-based API with OAuth2 authentication
   • Implemented microservices architecture accessing enterprise databases on high-availability infrastructure
   • Drove integration architecture evolution and supported multiple concurrent projects

8. Development Team Lead

   • Led team integrating third-party procurement application via REST-based API
   • Worked closely with international development colleagues
   • Replaced third-party black-box system by bringing complex functionality in-house

9. Development Team Lead

   • Managed team of 12 across development, testing and analysis disciplines
   • Acted as SCRUM master, delegating work and managing resource planning
   • Migrated application environment to cloud platform infrastructure
   • Implemented continuous integration strategy and automated testing framework

10. Senior Software Developer

    • Maintained and improved global software asset management system
    • Redeveloped core licence reconciliation engine, migrating business logic from database to application tier
    • Introduced improved internal processes and automated testing practices

11. Software Engineer

    • Enhanced and maintained core applications for insurance claims handling software
    • Supported systems across multiple international regions
    • Architected new service-oriented architecture code library
    • Developed mobile solutions using enterprise frameworks

12. Lead Web Developer

    • Restructured and refactored core web application to improve quality and maintainability
    • Implemented continuous integration strategy using automation tools and testing frameworks
    • Tailored systems for client-specific needs through bespoke pages and controls

13. IT Systems Developer

    • Supported financial call centre systems with fault-finding and infrastructure improvements
    • Progressed from systems support to central development team
    • Built core systems while managing changing requirements and regulatory compliance
    • Enhanced web applications and Windows services

14. Web Developer

    • Designed and implemented bespoke systems for client interactive websites
    • Developed modules for content management system including e-commerce and newsletter functionality
    • Worked across multiple technology stacks to deliver client solutions

Skills