Senior Power Platform & D365 Developer

Summary

An experienced Power Platform and 365 specialist with 12+ years of enterprise software development expertise. Skilled in designing scalable low-code and pro-code solutions across the Microsoft stack, including advanced capabilities in Copilot Studio, AI Builder, and governance frameworks. Demonstrates strong technical depth in complex automation, custom component development, and enterprise adoption programs.

Experience areas

1. Senior Power Platform & 365 Developer

   • Defined enterprise Power Platform governance strategies including environment topology, data loss prevention policies, and centre of excellence frameworks for multi-industry clients
   • Delivered AI-powered automation solutions using Copilot Studio and AI Builder, achieving 60%+ reduction in manual data entry through intelligent document processing
   • Architected complex multi-system integrations connecting 365 with ERP platforms, SharePoint, Teams, and external SaaS applications with robust error handling
   • Led enterprise adoption programs including developer training, governance documentation, and toolkit customization

2. Power Platform & 365 Developer

   • Developed model-driven and canvas applications extending 365 with offline-capable mobile solutions for field operations
   • Automated cross-system business processes using cloud and desktop automation, materially reducing processing time and error rates
   • Designed and deployed customer self-service portals integrating with Dataverse and REST APIs for real-time data access
   • Established application lifecycle management pipelines using version control and automated deployment tools for reliable environment promotion

3. 365 & Power Platform Developer

   • Built automation flows and applications extending 365 for sales and customer service workflows
   • Designed row-level and column-level security models in Dataverse supporting sensitive compliance and data privacy requirements
   • Integrated business intelligence dashboards within 365 surfacing real-time performance metrics and customer health data
   • Advised clients on environment strategy, licensing optimization, and governance policies

4. Microsoft CRM Developer

   • Customized CRM platform using custom code enhancements, plugins, and workflow automation across varied client requirements
   • Developed early low-code applications for field teams, replacing manual data collection processes with real-time system updates
   • Built dashboards and visualizations providing management visibility into pipeline performance and service metrics
   • Integrated CRM with SharePoint, email systems, and external notification platforms

Skills