Senior Microsoft Dynamics 365 / Power Platform Engineer

Summary

An experienced Microsoft Dynamics 365 and Power Platform engineer with 4+ years of expertise designing and deploying enterprise business applications. Demonstrates strong proficiency in cloud-native solutions, workflow automation, system integrations, and data analytics across healthcare, financial services, and retail sectors. Skilled in translating stakeholder requirements into scalable, compliant architectures while implementing security best practices and process optimizations.

Experience areas

1. Senior Microsoft Dynamics 365 / Power Platform Engineer

   • Led cross-functional virtual workshops with 12+ business units to gather requirements, reducing scope rework by 22%
   • Designed secure Power Platform architectures integrating Dataverse, Power BI, and SharePoint for healthcare compliance and population health management
   • Developed canvas and model-driven applications automating patient onboarding and care case management workflows
   • Created Power Automate flows automating prior authorization and claims reconciliation, reducing processing time to under 24 hours
   • Implemented ALM best practices with managed solutions and DevOps pipelines, reducing deployment effort by 25%
   • Applied DLP policies, environment strategies, and role-based access controls to ensure HIPAA compliance and protection of sensitive health data

2. Microsoft Dynamics 365 Developer

   • Led requirements gathering with banking operations teams to document customer case management and SLA tracking processes
   • Developed canvas and model-driven Power Apps on Dataverse for customer onboarding and KYC-compliant workflows
   • Designed Power Automate flows for approval routing and SLA notifications, improving compliance turnaround times by 28%
   • Built secure integrations between Dynamics 365 and SharePoint using REST APIs and third-party integration tools
   • Created Power BI dashboards and reports providing visibility into customer service operations and regulatory compliance metrics
   • Implemented field-level security and DLP policies to protect sensitive financial data in Dataverse

3. Associate Power Platform Developer

   • Developed and customized Power Apps solutions on Dataverse to streamline vendor and store onboarding, replacing manual spreadsheet workflows
   • Designed Power Automate cloud flows to automate approval processes, notifications, and case routing, reducing manual effort by over 30%
   • Integrated Power Platform solutions with SharePoint, SQL Server, and internal REST APIs enabling seamless cross-application data exchange
   • Created Power BI reports and dashboards to monitor onboarding progress, operational KPIs, and supplier performance metrics
   • Implemented data validation, duplicate detection, and quality controls within Dataverse to improve data consistency and accuracy
   • Collaborated with merchandising and store operations teams to gather requirements and deliver aligned Power Platform enhancements

Skills