Senior Microsoft D365 Consultant (ERP and CRM)

Summary

An experienced enterprise consultant with 9+ years of progressive expertise in Microsoft Dynamics 365 ERP and CRM implementations across retail, public sector, banking, and commerce. Specializes in end-to-end platform modernization, multi-entity financial consolidation, supply chain optimization, and enterprise-grade cloud integrations. Demonstrates strong technical depth in X++, C#, Power Platform, and Azure services, combined with business acumen in finance, procurement, and operational transformation.

Experience areas

1. Senior Microsoft D365 Consultant (ERP and CRM)

   • Led enterprise transformation across 12 legal entities and 2,800+ users, delivering standardized multi-entity financial consolidation framework reducing month-end close cycle by 38%
   • Architected warehouse orchestration managing 250K+ daily inventory movements, improving allocation accuracy by 22% and reducing stock variance by 18%
   • Engineered 40+ enterprise-grade integrations using Azure Service Bus and Logic Apps processing 1.2M+ monthly transactions with end-to-end data migration of 4.5TB achieving 100% reconciliation accuracy
   • Established enterprise role-based security model and redesigned SLA governance frameworks, reducing data exposure risk by 60% and improving customer service compliance from 78% to 94%

2. Microsoft Dynamics 365 Developer

   • Delivered enterprise modernization supporting 9 agencies and 2,200+ users across compliance-driven public financial environments, standardizing statewide architecture and reducing reconciliation discrepancies by 30%
   • Directed migration of 6TB+ of historical datasets achieving 100% reconciliation accuracy, and implemented supply chain and asset tracking frameworks across 15 distributed facilities improving traceability by 28%
   • Designed REST and SOAP integrations synchronizing financial and HR systems, reducing data integration inconsistencies by 25% and implementing Electronic Reporting configurations accelerating statutory reporting by 35%
   • Strengthened Data Loss Prevention controls, established segregation-of-duties governance, and supported post-go-live stabilization reducing production incidents by 30% within first 60 days

3. MS Dynamics 365 Developer

   • Contributed to enterprise-scale modernization across 6 legal entities supporting 1,500+ users and 800K monthly transactions, designing financial consolidation structure and reducing order-to-cash cycle by 32%
   • Engineered Azure Logic Apps and Service Bus integrations synchronizing commerce, inventory, and production data, and implemented asynchronous messaging patterns improving transaction reliability while reducing stock discrepancies by 18%
   • Developed X++ customizations and C# Plugin components supporting manufacturing execution and sales automation, improving operational efficiency by 20% and SLA compliance by 28%
   • Coordinated multi-entity go-live across 6 legal entities with structured data migration achieving 100% financial reconciliation, and established Azure DevOps CI/CD governance reducing release-related incidents by 35%

4. Dynamics 365 Integration Developer

   • Delivered high-volume integration services connecting Dynamics 365 Finance and Customer Engagement across 8 global business units supporting 1,500+ users and processing 3M+ monthly transactions
   • Designed REST and SOAP integration services with Azure Service Bus messaging, reducing integration latency by 40%, and engineered Azure Logic Apps workflows orchestrating batch and real-time synchronization
   • Developed KingswaySoft (SSIS) pipelines migrating 2TB+ of historical datasets with automated validation routines reducing reconciliation errors by 35%
   • Supported large-scale platform upgrades across 150+ integration endpoints, resolved 200+ post-go-live defects, and implemented logging and monitoring frameworks improving SLA adherence

5. Dynamics 365 / Power Platform Developer

   • Contributed to Dynamics 365 modernization supporting 500+ internal banking users across finance, treasury, and operational departments
   • Developed X++ customizations and C# Plugin components enhancing transaction validation accuracy by 25%, and participated in data migration of 1.2M+ financial records ensuring structured reconciliation validation
   • Built Power Apps forms automating internal service requests and implemented Power Automate approval routing workflows improving approval turnaround time and reducing manual processing by 30%
   • Created SSRS and Electronic Reporting templates supporting AR aging and audit analysis, and troubleshot 120+ post-go-live support tickets ensuring system stabilization

Skills