Senior Dynamics 365 CE & Power Platform Developer

Summary

An experienced Microsoft Dynamics 365 CE and Power Platform specialist with 6+ years of expertise designing, configuring, and deploying enterprise-grade CRM solutions in financial services and regulated industries. Proficient in Dynamics 365 Customer Engagement, Power Apps, Power Automate, Power BI, and Microsoft Dataverse, with strong integration capabilities across Azure services and external systems. Holds multiple Microsoft certifications and demonstrates proven leadership in discovery workshops, solution architecture, and Agile delivery.

Experience areas

1. Senior Dynamics 365 CE & Power Platform Developer

   • Designed and implemented Dynamics 365 CE solutions across Sales, Customer Service, and Field Service modules with custom entities, forms, views, and business process flows, reducing manual processing time by over 40%
   • Developed JavaScript and TypeScript client-side customizations including form event scripting, ribbon configurations, and web resources
   • Conducted comprehensive environment health assessments covering platform configurations, security models, customizations, and solution quality
   • Architected Power Automate cloud flows for multi-step approvals, event-driven triggers, and enterprise system data synchronization
   • Integrated Dynamics 365 CE with external systems via REST APIs, OData endpoints, and custom connectors; managed full ALM lifecycle using CI/CD pipelines
   • Led consultative discovery engagements and stakeholder workshops; developed interactive Power BI dashboards and customer-facing assessment documentation

2. Dynamics 365 CE & Power Platform Developer

   • Built and maintained Model-Driven and Canvas Power Apps with Dataverse and SharePoint backends, delivering role-based CRM experiences for financial services operations across desktop and mobile
   • Designed FetchXML queries and OData REST API calls for CRM entity data retrieval, filtering, and manipulation
   • Developed Power Automate flows for workflow automation, approval routing, and multi-system data integration pipelines
   • Created Power BI reports and dashboards incorporating DAX formulas, Power Query transformations, and relational data modeling
   • Delivered Dynamics 365 and Power Platform solutions in a regulated financial services environment with adherence to data protection and compliance requirements
   • Mentored junior developers and produced technical documentation, CRM implementation standards, and reusable solution components

3. Power Platform & Business Intelligence Developer

   • Developed Power BI reports and dashboards integrated with Dynamics 365 and financial data sources, applying DAX calculations and star schema modeling to support leadership performance reporting
   • Designed Canvas Power Apps backed by SharePoint and Dataverse for Dynamics 365 CE front-office use cases, replacing spreadsheet-based processes and improving operational data integrity
   • Built Power Automate flows to automate approval notifications, report distribution, and data synchronization tasks
   • Wrote complex SQL queries, stored procedures, and FetchXML expressions for large-scale data extraction and transformation
   • Supported data migration and integration initiatives including mapping, cleansing, validation, and Python-based transformation scripting
   • Gathered D365 reporting and CRM process requirements from business stakeholders

Skills

Certifications

• Microsoft Certified: Power Platform Developer Associate (PL-400)
• Microsoft Certified: DevOps Engineer Expert (AZ-400)
• Microsoft Certified: Dynamics 365 Fundamentals CRM (MB-910)