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Research Assistant

6.6 years experience

Open to opportunities

Summary

An experienced Dynamics 365 and Power Platform developer with 6+ years of hands-on expertise in CRM customization and enterprise integration. Specializes in C# plugin development, business process automation, and cloud-based solutions across sales, customer service, and field service domains. Demonstrates strong technical depth in Dataverse architecture, Model-Driven Apps, Power Automate, and data analytics.

Experience areas

Dynamics 365 CRM Customization & DevelopmentCurrentC# Plugin Development & Server-Side LogicCurrentPower Platform (Power Apps, Power Automate, Power Pages)CurrentEnterprise Integration & API DevelopmentData Analytics & Business IntelligenceCurrentCloud Infrastructure (Azure, DevOps)CurrentAgile & Scrum Project Delivery

Work experience

Employer names withheld for privacy

  1. Research Assistant

    • Designed custom entities, relationships, and forms in Dynamics 365 for enterprise operations simulation
    • Developed C# plugins and server-side workflows for task assignment, dependency management, and scheduling
    • Implemented client-side validation logic and dynamic form behavior using JavaScript
    • Built Power Automate flows for notifications and escalations; created Power BI dashboards for resource visualization
    • Integrated Dynamics 365 with external data sources; developed Model-Driven and Canvas Apps for resource management

  2. Dynamics 365/PowerApps Developer

    • Integrated Dynamics 365 CRM with Finance and Operations systems, reducing migration costs by 40% and improving efficiency by 60%
    • Developed custom C# plugins, workflow activities, and actions for synchronous and asynchronous integration with third-party applications
    • Designed and deployed Power BI reports and dashboards integrated with CRM; created Power Apps for business process automation
    • Automated data import/export workflows and implemented duplicate detection rules; optimized CI/CD pipelines with cross-functional teams

  3. Microsoft Consultant

    • Designed and deployed managed and unmanaged solutions, implementing custom entities, relationships, forms, and ribbons in Dynamics 365 CRM
    • Developed C# plugins and custom workflow activities; created web resources for business process automation
    • Implemented system integrations using SOAP/HTTP-based web services, Azure Logic Apps, and Power Automate
    • Designed Power BI dashboards and reports; executed test plans and provided production support and release management

Skills

C#Python.NET.NET FrameworkMicrosoft Dynamics 365 CRMDynamics 365 CEPower AppsPower AutomatePower PagesPower BIDataverseModel-Driven AppsCanvas AppsJavaScriptjQueryHTMLHTML5CSSCSS3BootstrapSQL ServerMySQLAzure Data FactoryDataflowsAzure DevOpsGitASP.NET MVCEntity FrameworkREST APIsWeb APIs
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