Power Platform / MS Dynamics CRM Developer

Summary

An experienced Microsoft Dynamics CRM and Power Platform specialist with 5 years of IT expertise in software design and development. Proficient in configuring and customizing enterprise CRM systems, building Power Apps solutions, and developing custom business logic using.NET and C#. Demonstrates strong capabilities in cloud technologies, data integration, and automation workflows across Microsoft platforms.

Experience areas

1. Power Platform / MS Dynamics CRM Developer

   • Developed custom plugins and business logic using .NET and C# to enhance CRM workflows and system automation
   • Built and configured Model-Driven and Canvas Power Apps with custom UI, improving business process efficiency
   • Integrated Power BI reports within Dynamics 365 and shared interactive visualizations through Teams and email workflows
   • Automated invoice processing workflows using Power Automate Desktop, reducing manual effort by 60%

2. MS Dynamics CRM Developer / Power Apps Developer

   • Developed custom plugins and synchronous workflows using C# and .NET to automate key business processes in Dynamics 365
   • Built Model-Driven and Canvas Power Apps supporting multiple departments and streamlining sales and support workflows
   • Created Power Automate Desktop flows for invoice handling and sales order processing with automated status updates
   • Customized Dynamics CRM forms, views, ribbons, and entities using JavaScript and XRM SDK, improving user adoption by 20%

3. Microsoft CRM / Power Apps Consultant

   • Upgraded Microsoft Dynamics CRM from version 2015 to 2016 and 365, migrating plugins and workflows
   • Executed data migration strategies from CRM 4.0 to CRM 2011 using enterprise data import tools
   • Developed and deployed Power Apps (Canvas and Model-driven) integrated with Dataverse and Power Automate
   • Automated testing of Dynamics 365 workflows and plugins using automated testing frameworks, reducing QA cycles by 50%

Skills