Mid ERP functional Consultant

Summary

An experienced ERP functional consultant with 3 years of specialisation in Microsoft Dynamics 365 Business Central and retail POS systems. Demonstrates strong expertise in supply chain management, procurement, inventory, and warehouse operations, with proven capability in requirement gathering, system configuration, testing, and end-user training. Known for delivering ERP solutions that optimise efficiency and improve operational outcomes.

Experience areas

1. Mid ERP Functional Consultant

   • Designed and configured Supply Chain modules including order management, item management, and inventory management for a leading regional software consultancy
   • Implemented retail POS and promotions modules for multiple retail clients, enhancing transaction speed and customer satisfaction
   • Conducted requirement gathering workshops and produced design documents, data mapping, and integration mapping for ERP implementations
   • Oversaw system testing (unit, integration, UAT) and managed go-live and post-implementation support across multiple client engagements

2. Quality Assurance / Quality Checker

   • Executed manual and automated test cases with comprehensive defect documentation and reporting
   • Developed and maintained test cases aligned with business requirements
   • Prepared UAT scenarios and collaborated with development teams to validate defect resolutions
   • Contributed to QA documentation including test plans, scripts, and detailed reports

Skills