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Microsoft Dynamics 365 / Platform Developer

6.1 years experience

Open to opportunities

Summary

An experienced Microsoft Dynamics 365 and Platform developer with 7 years of expertise in enterprise CRM customization, automation, and cloud integration. Skilled in developing scalable solutions using Apps, Automate, Dynamics 365 modules, and Azure services, with strong proficiency in C#,.NET, JavaScript, and data management technologies.

Experience areas

Microsoft Dynamics 365 (Sales, Marketing, Customer Service, Project Operations)CurrentPlatform ( Apps, Automate, BI, Virtual Agents)CurrentCloud Integration & APIs (Azure Functions, Logic Apps, RESTful APIs)CurrentBackend Development (C#, .NET, SQL Server, Entity Framework)Frontend Development (React, TypeScript, HTML5, CSS3, SPFx)SharePoint Online & PagesCurrentData Migration & Integration (SSIS, Custom Connectors, ETL)DevOps & ALM (Azure DevOps, CI/CD Pipelines, Agile)Current

Work experience

Employer names withheld for privacy

  1. Microsoft Dynamics 365 / Platform Developer

    • Designed and deployed a new Dynamics 365 Sales Hub 2.0 environment with clean architecture and improved scalability
    • Led modernization of legacy asset management system by migrating to Dynamics 365 Field Service
    • Developed custom PCF controls using React, TypeScript, and Fluent UI; implemented Dataverse-based caching to reduce external API calls by 40–60%
    • Built and maintained CI/CD pipelines using Azure DevOps and Platform Pipelines

  2. Microsoft Dynamics 365 / Platform Engineer

    • Managed major migration from legacy CRM system to Dynamics 365 with 99.9% data integrity using industry-standard migration tools
    • Conducted Fit-Gap analysis and redesigned CRM processes; integrated Dynamics 365 with external systems via REST APIs, Azure Functions, and Logic Apps
    • Built Canvas and Model-driven Apps; created multi-threaded C# applications improving system throughput by 60%
    • Designed BI dashboards and implemented ALM processes using Platform Pipelines

  3. Platform / Microsoft Dynamics CRM Developer

    • Configured Dynamics 365 modules (Project Operations, Sales, Customer Service) with custom features and entity customizations
    • Developed Pages portals using Liquid templates; built Model-driven and Canvas Apps with integrated Automate workflows
    • Created custom connectors and reusable integration components; designed BI dashboards with advanced visualizations
    • Managed Agile delivery and version control using industry-standard DevOps tools

  4. Apps / Dynamics CRM Developer

    • Developed responsive web components using SharePoint Framework with React and TypeScript
    • Migrated legacy SharePoint solutions to modern SharePoint Online; replaced legacy forms with Apps forms
    • Converted legacy workflows into Automate flows; integrated BI dashboards within SharePoint portals
    • Managed version control and CI/CD pipelines; maintained work item tracking and repository management

  5. Apps Trainee

    • Executed migration of solutions between SharePoint versions using industry migration tools
    • Designed and developed forms with associated workflows; configured user profile and metadata services
    • Implemented automation scripts for site provisioning; deployed custom components and resolved post-migration issues
    • Performed database backup and restore operations

Skills

Microsoft Dynamics 365PCF (PowerApps Component Framework)C#.NET Framework/CoreJavaScriptTypeScriptReact.jsHTML5CSS3jQuerySQL ServerFetchXMLRESTful APIsAzure FunctionsAzure Logic AppsAzure DevOpsSharePoint OnlineSPFx (SharePoint Framework)ASP.NET MVCLINQEntity FrameworkFluent UIAJAXLiquidPythonPowerShellT-SQLAzure SQLOracleSSRS
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