Verified Anonymous Profile

Microsoft Dynamics 365 Developer / CRM Technical Specialist / Power Platform…

Portugal · 2.5 years experience

Open to opportunities

Summary

An experienced Microsoft Dynamics 365 developer with 2+ years of expertise designing and implementing technical CRM solutions using C# and .NET. Specialises in plugin development, system integrations, business process automation, and Power Platform configuration. Strong background in Sales and Customer Service modules, with proficiency in Agile delivery environments.

Experience areas

Dynamics 365 and Power Platform DevelopmentCurrentC# and .NET ProgrammingCurrentCRM Integration and APIsCurrentBusiness Process AutomationCurrentCloud Infrastructure (Azure)CurrentAgile and DevOps PracticesCurrentCustomer Service and Omnichannel SolutionsCurrent

Work experience

Employer names withheld for privacy

Microsoft Dynamics 365 Developer / CRM Technical Specialist / Power Platform…
- Developed custom plugins and business logic using C# and .NET for Sales and Customer Service modules
- Built and maintained Power Automate flows supporting core CRM business processes
- Implemented REST API integrations with external systems for seamless data exchange
- Configured and troubleshot Omnichannel and telephony workflows in production environments
- Contributed to sprint planning, task estimation and technical coordination within cross-functional teams

Skills

Dynamics 365Power PlatformPlugin DevelopmentDataverseWorkflowsBusiness RulesOmnichannel configurationCase ManagementC#.NETJavaScriptREST APIsSolution ManagementAzureAzure DevOpsGitJiraAgile/ScrumGitHub Copilot

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