Microsoft Dynamics 365 CE Functional Consultant/Tester - Project Operations

Summary

An experienced Microsoft Dynamics 365 functional consultant with expertise in implementation, testing, and solution design across Sales and Project Operations modules. Brings a strong technical foundation from enterprise ERP development and demonstrates proficiency in functional analysis, test automation, stakeholder collaboration, and release management across cloud and on-premises platforms.

Experience areas

1. Microsoft Dynamics 365 CE Functional Consultant/Tester – Project Operations

   • Led functional testing for Project Operations stream, overseeing end-to-end test execution including functional, integration, and regression testing across Dynamics 365 CE and integrated systems
   • Performed functional analysis of business requirements and validated solution designs to ensure comprehensive functional coverage for UAT and production readiness

2. Microsoft Dynamics 365 CE Functional Consultant – Sales & Project Operations

   • Developed test scripts and functional design documents in Azure DevOps; configured security roles and custom fields to meet business requirements
   • Investigated and resolved client issues in Dynamics 365 CE and Project Operations; supported dual-write functionality and managed critical production tickets

3. Release Manager

   • Executed database refresh operations for Dynamics 365 Finance and Operations production environment
   • Managed deployment of changes via cloud deployment services and coordinated cross-functional teams for efficient release processes

4. Microsoft Dynamics 365 Customer Engagement Consultant

   • Configured customer service applications with digital contact centre capabilities
   • Developed canvas applications for client business process monitoring and supported proof-of-concept initiatives

5. Microsoft Dynamics 365 Finance and Operations Consultant

   • Gathered system requirements and produced functional design documentation for finance and operations modules
   • Conducted testing for system modifications, recorded regression test cases, and created training materials for new team members

6. Microsoft Dynamics 365 Customer Engagement Functional Consultant

   • Resolved defects and managed QA testing for Dynamics 365 CE customizations; conducted daily system health checks
   • Created deployment and release management documentation and supported continuous process improvement post-launch

7. Microsoft Dynamics AX 2012 Software Developer

   • Developed and debugged X++ code for data fixes and bug resolution across enterprise ERP environments
   • Managed code extraction for cross-environment deployment and transitioned processes to automated deployment pipelines

8. Transaction Processing Associate

   • Executed end-to-end transaction claim processing while meeting quality and performance targets
   • Analyzed data and resolved client issues within service level agreements

Skills