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Manager — D365 Solution Architect

10.6 years experience

Summary

An experienced solution architect with over 15 years of IT expertise, specializing in enterprise resource planning systems and cloud platform implementation. Demonstrates strong pre-sales leadership, solution design, and stakeholder management capabilities across supply chain, retail, and procurement domains. Holds advanced certifications in modern cloud architecture and deep technical knowledge of integration frameworks and data management.

Experience areas

Solution Architecture & DesignCurrentPre-Sales & RFP LeadershipCurrentEnterprise Resource PlanningCurrentSupply Chain ManagementCurrentRetail & Commerce OperationsCurrentCloud Integration & Power PlatformCurrentData Migration & Systems IntegrationCustom Development & Reporting

Work experience

Employer names withheld for privacy

  1. Manager — ERP Solution Architect

    • Led RFP/RFI responses for enterprise clients with complex technical and security requirements
    • Architected multi-module ERP solutions across procurement, supply chain, and retail domains aligned with client strategic objectives
    • Facilitated discovery workshops with key stakeholders to translate business requirements into functional and technical designs
    • Guided cross-functional teams through solution implementation, testing, and user acceptance phases

  2. ERP Architect — Lead Functional Architect

    • Directed pre-sales activities including solution scoping, estimation, and client demonstrations for prospective engagements
    • Authored comprehensive solution design documentation tailored to client specifications
    • Performed requirement gathering and fit-gap analysis as primary technical contact
    • Orchestrated advanced supply chain planning and warehouse management configurations to optimize operational efficiency
    • Configured cloud platform integrations and established role-based security models

  3. ERP Consultant — Lead Implementation Consultant

    • Contributed to pre-sales delivery including solution demonstrations and effort estimation for prospective clients
    • Led full-cycle implementations for retail, supply chain, and warehouse management modules across multiple enterprise clients
    • Managed retail point-of-sale operations and e-commerce system configurations
    • Managed cloud infrastructure environments and coordinated with vendor support on complex technical requests

  4. ERP Consultant

    • Managed retail store rollouts and product assortment implementations
    • Built custom reports and developed business logic code for system enhancements
    • Integrated external e-commerce and third-party solutions via enterprise integration frameworks

  5. ERP Technical Consultant

    • Delivered technical consulting across the full system lifecycle including data migration, deployments, and customizations
    • Executed data refresh operations and coordinated release deployments across production environments
    • Provided ongoing technical support and issue resolution

Skills

Pre-Sales LeadershipRFP/RFI ownershipSolution ArchitectureDynamics 365Dynamics AXSupply Chain ManagementPower PlatformPower AppsPower AutomatePower BIDataverseDual-WriteAzureData Management FrameworkLifecycle ServicesFit-Gap analysisEnterprise integrationSecurity role managementRetail/CommerceProcurementWarehouse ManagementMaster PlanningSSRS reportsX++Data migration

Certifications

  • Microsoft Certified: Dynamics 365 Solution Architect Expert (MB-700)
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