Lead Dynamics 365 Developer

Summary

An experienced Dynamics 365 developer with 9+ years of expertise in designing, developing, and implementing Microsoft CRM and ERP solutions across Finance, Healthcare, Retail, and Manufacturing sectors. Proven leader skilled in customization, plugin development, cloud integrations, and process automation, with a track record of delivering scalable solutions and mentoring technical teams.

Experience areas

1. Lead Dynamics 365 Developer

   • Led end-to-end Dynamics 365 CRM and ERP implementations for 10+ business units, improving operational efficiency by approximately 35%
   • Designed and developed plugins, custom workflows, and automation flows to reduce manual effort by approximately 40%
   • Architected cloud integration solutions using Azure Logic Apps, Service Bus, and REST APIs for real-time data synchronization
   • Mentored a team of 5–7 developers on best practices and Agile methodology, improving project delivery timelines by approximately 30%
   • Developed Power BI dashboards and reports for executive insights and operational analytics
   • Led platform migrations from on-premises to cloud-based systems, improving scalability and compliance

2. Senior Dynamics 365 Developer

   • Customized Dynamics 365 Business Central and CRM modules across Sales, Service, Finance, and Inventory domains, increasing adoption by approximately 25%
   • Developed AL extensions and client-side customizations with automated workflows and data validation
   • Integrated Dynamics 365 with Azure services and third-party systems, enabling real-time reporting and cross-platform operations
   • Created Power BI dashboards and Power Apps applications to automate approvals and operational workflows, reducing manual effort by approximately 30%
   • Optimized system configurations and database queries, improving performance and report generation speed by approximately 20%

3. Associate Dynamics Developer

   • Assisted in Dynamics 365 CRM customization, including forms, dashboards, and entity relationship management
   • Developed plugins, workflows, and JavaScript functions to automate repetitive tasks and validation rules
   • Supported data migration from legacy systems to Dynamics 365, ensuring data accuracy and integrity
   • Collaborated with senior developers throughout the full project lifecycle from requirements through deployment
   • Created user documentation and training materials to support platform adoption

Skills