ERP Business Analyst

Summary

An experienced ERP business analyst with 10+ years in enterprise resource planning and 5+ years specializing in manufacturing and production environments. Demonstrates strong expertise in Dynamics 365 Finance & Operations implementation, supply chain configuration, and cross-functional stakeholder management. Known for translating complex business requirements into scalable solutions and delivering successful global ERP deployments.

Experience areas

1. ERP Business Analyst

   • Participated in early-stage Dynamics 365 F&O implementation focused on Supply Chain Management modules, collaborating with stakeholders to validate requirements and conduct fit-gap analysis
   • Led implementation of heavy equipment dealership ERP across multiple locations, managing Parts, Service, and Warranty modules and delivering user training and documentation
   • Applied Agile methodology and leveraged Azure DevOps for backlog management, sprint planning, and deliverable tracking throughout project lifecycle

2. Business Analyst

   • Supported data migration initiatives ensuring data integrity for system transitions across user domains and access controls
   • Developed and documented procedures for verifying data accuracy during migration processes
   • Applied Agile best practices using project management tools, participating in daily stand-ups and sprint cycles

3. Senior Business System Analyst

   • Established roadmap for extracting legacy data, transforming it, and loading into Dynamics 365 F&O
   • Facilitated workshops to create data modeling and flow mapping to support migration processes
   • Performed gap analysis sessions to identify necessary steps for achieving desired future state and conducted knowledge transfer sessions

4. Business Analyst

   • Oversaw multiple cut-over and go-live events for manufacturing and service center operations across Dynamics 365 F&O system
   • Configured modules including Product Information Management, Production Control, Master Planning, and Inventory Management, with master data setup and validation
   • Developed SQL-based validation rules for data accuracy during migration and designed data governance processes
   • Led Conference Room Pilot and User Acceptance Testing initiatives, providing on-site support during go-live and incident resolution through service management systems

5. System Analyst

   • Managed ERP system operations and supported finance and supply chain stakeholders through requirements gathering and process mapping
   • Conducted system integration and user acceptance testing, providing guidance on testing scenarios and process variations
   • Designed and developed reports using multiple reporting tools and developed complementary subsystems to extend ERP functionality
   • Led user training sessions and delivered comprehensive documentation including standard operating procedures and user manuals

Skills