Enterprise Business Consultant

Summary

An experienced Business Analyst and Enterprise Consultant with 7+ years of experience driving successful IT and digital transformation projects across multiple industries. Specialises in Microsoft Dynamics implementations (365, Business Central, NAV), process optimisation, and stakeholder management. Demonstrates strong capability in requirements elicitation, solution delivery across Agile and Waterfall methodologies, and change management.

Experience areas

1. Enterprise Business Consultant

   • Delivered 6 full-cycle cloud-based ERP implementations for large construction organisations, achieving on-time go-lives and generating significant upsell revenue
   • Migrated 4 legacy ERP systems to cloud platform, configuring identity management for 200+ users and executing custom data transition scripts with 99.8% accuracy across 500k+ records
   • Led requirements gathering workshops and gap analysis to optimise system configurations; designed approval workflows for financial and operational processes
   • Delivered tailored [redacted] to 150+ staff, driving system adoption within 30 days, and managed executive relationships to manage scope and budget

2. Business Analyst & Software Consultant

   • Led internal ERP system implementation, configuring core modules and developing business case with full stakeholder alignment
   • Optimised key operational processes through root cause analysis, reducing processing turnaround time by 32%
   • Managed data migration strategy, testing, validation, and post-launch issue resolution
   • Developed comprehensive documentation including process flows, user stories, and functional specifications

3. Agile Business Analyst

   • Conducted application assessments with subject matter experts and mapped user interactions using formal diagramming techniques
   • Collaborated with design teams on user interface prototypes and wireframes
   • Elicited user stories and acceptance criteria; created operational [redacted] materials
   • Delivered project on schedule with full stakeholder sign-off

4. Business Analyst (Client Facing)

   • Analysed large datasets from multiple sources to support business decision-making and reporting
   • Conducted gap analysis on service management platform and developed prioritised optimisation roadmap
   • Facilitated requirements-gathering workshops and maintained vendor and stakeholder relationships
   • Bridged technical and business domains through API design collaboration and executive communication on alternative solutions

5. Finance Business Analyst

   • Analysed and documented finance processes; translated target-state requirements into user stories and functional specifications
   • Ensured regulatory compliance in transaction processing and financial reporting
   • Created standardisation frameworks and data documentation; managed grants, audit, and budget oversight
   • Directed user acceptance testing for successful system launch

Skills

Certifications

• Diploma in Data Analysis Concepts Level 4