D365 Senior Business Solutions Architect

Summary

An experienced business solutions architect and senior business analyst with 10+ years of expertise in Microsoft Dynamics ERP implementations and optimization. Skilled in translating business requirements into scalable system solutions across manufacturing, supply chain, and financial services sectors. Demonstrates deep proficiency in the full ERP lifecycle—from discovery and fit/gap analysis through configuration, data migration, testing, and go-live support.

Experience areas

1. D365 Senior Business Solutions Architect

   • Partnered with senior stakeholders to design scalable ERP solutions aligned to strategic business objectives
   • Led requirements gathering and process gap identification to inform Dynamics-based solution design
   • Supported test planning, UAT execution, cutover readiness, and system activation activities
   • Produced configuration documentation and developed training materials for stakeholder onboarding

2. D365 Business Systems Analyst

   • Gathered and documented business requirements; performed fit/gap analysis to recommend functional approaches
   • Created functional design specifications for customizations and integrations
   • Built and executed comprehensive test cases mapped to business requirements; managed defects through tracking systems
   • Supported end-user administration, configuration, and training to drive system adoption

3. D365 Senior Functional Consultant (Managed Services)

   • Provided business and application consulting for D365 supply chain implementations and optimization across multiple clients
   • Defined functional requirements and design documentation to guide enhancements and development efforts
   • Led testing and QA efforts across internal teams, clients, and third-party resources
   • Identified adoption opportunities and trained power users and end users to increase efficiency

4. D365 Business Process Analyst II

   • Implemented and supported D365 F&O across manufacturing and supply chain operations, including one end-to-end implementation
   • Led business requirement definition and comprehensive testing activities
   • Strengthened data management practices and drove end-user adoption through targeted training programs
   • Facilitated cross-functional issue resolution and continuous process improvement initiatives

5. AX Business Analyst (AX 2012)

   • Delivered proactive functional support for Dynamics AX 2012 across supply chain and manufacturing modules
   • Built strong cross-functional relationships and managed third-party vendor coordination
   • Created documentation for recurring issues and process improvements; supported UAT coordination
   • Administered system security and provided troubleshooting support across business teams

6. AX/D365 Business Analyst

   • Provided functional support for multiple AX environments
   • Contributed to business process design and customer-facing documentation
   • Delivered helpdesk support and system troubleshooting

7. AX Business Analyst (AX 2012 R2/R3)

   • Implemented and supported AX 2012 across multiple facilities, including two end-to-end implementations
   • Supported finance, operations, procurement, inventory, master planning, production, and warehousing modules
   • Led functional gap resolution and integration efforts across systems
   • Delivered comprehensive training and maintained production security and stability

Skills