D365 Senior Business Solutions Architect

Summary

An experienced Business Solutions Architect and Senior Business Analyst with over 10 years of expertise in resource planning implementations across manufacturing, and, and financial services sectors. Specializes in Microsoft Dynamics 365 Finance & Operations and legacy Dynamics platforms, with demonstrated capability across the full project lifecycle from discovery and design through configuration, testing, and go-live support. Known for translating complex business requirements into practical system solutions that enhance operational execution, data quality, and user adoption.

Experience areas

1. D365 Senior Business Solutions Architect

   • Partner with solution architects and business leaders to design scalable ERP solutions aligned to strategic goals
   • Lead stakeholder discussions to gather requirements, identify process gaps, and deliver Dynamics-based solutions
   • Support test planning and execution including UAT, cutover readiness, and go-live activation activities
   • Produce configuration documentation and create training materials to improve user adoption and consistent usage

2. D365 Business Systems Analyst

   • Gathered and documented business requirements; performed fit/gap analysis between business needs and platform capabilities
   • Created functional design specifications for customizations and integrations in collaboration with architects and developers
   • Built and executed test cases mapped to business requirements; managed defects and delivery tracking
   • Supported end-user administration, configuration, troubleshooting, and training for new and existing capabilities

3. D365 Senior Functional Consultant (Managed Services)

   • Provided business and application consulting to clients implementing and optimizing supply chain modules
   • Defined functional requirements and design documentation to guide enhancements and development
   • Led testing and quality assurance efforts across internal teams, clients, and third-party resources
   • Identified improvement opportunities and trained power users and end users to increase adoption and efficiency

4. D365 Business Process Analyst II

   • Implemented and supported D365 F&O across the business, including an end-to-end implementation
   • Supported broad modules across manufacturing and supply chain including production, planning, inventory, and asset management
   • Led business requirement definition and testing; strengthened data management practices through training initiatives
   • Facilitated cross-functional issue resolution and continuous improvement activities

5. AX Business Analyst (AX 2012)

   • Delivered proactive functional support for Dynamics AX 2012 across supply chain and manufacturing-related modules
   • Built cross-functional relationships and managed third-party vendor coordination for timely issue resolution
   • Created documentation for recurring issues and process improvements; supported UAT coordination
   • Administered AX security and supported troubleshooting across business teams

6. AX/D365 Business Analyst

   • Provided functional support for AX 2009 and AX 2012 environments
   • Contributed to business process design, helpdesk support, and customer-facing documentation

7. AX Business Analyst (AX 2012 R2/R3)

   • Implemented and supported AX 2012 across multiple facilities, including two end-to-end implementations
   • Supported finance and operations modules including general ledger, accounts payable/receivable, procurement, inventory, and warehousing
   • Led functional gap resolution, supported integration efforts, and delivered training initiatives
   • Maintained production security and system stability

Skills