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D365 ERP Programme Director | F&O & BC

Toronto, Canada · 26 years experience

Open to opportunities

Summary

A seasoned ERP programme director with over 26 years in Dynamics ecosystems, spanning AX 3.0 through to D365 F&O and Business Central. Leads large-scale, multi-workstream digital transformation programmes for complex organisations across North America and Europe. Combines deep finance and supply chain functional knowledge with executive-level stakeholder management, risk governance, and a consistent record of delivering within budget on eight-figure programme budgets.

Experience areas

Retail & Consumer Goods3yCurrentEnergy & Utilities4yFinancial Services5y

Work experience

Employer names withheld for privacy

  1. D365 Programme Director

    2021 – Present
    • Directed a CAD $14 m D365 F&O programme for a national retail group covering Finance, SCM, and Commerce modules across 220 stores, delivered on time and 3% under budget.
    • Established a programme governance office that reduced critical-path risks by 45% through structured dependency tracking and executive sprint reviews.
    • Led an organisational change management stream that achieved 91% end-user readiness scores across 1,800 staff ahead of go-live.

  2. ERP Programme Manager

    2015 – 2021
    • Managed a global AX 2012–to–D365 F&O migration for a multinational energy services company spanning 14 countries and four currencies.
    • Oversaw a 60-person blended programme team, co-ordinating workstreams for Finance, HR, Procurement, and Project Operations modules simultaneously.
    • Negotiated a renegotiated SI contract mid-programme, recovering a six-week schedule delay and saving CAD $900 k in projected overruns.

  3. Senior ERP Project Manager

    2009 – 2015
    • Delivered four full-cycle AX 2012 implementations for mid-market financial services and leasing clients, all rated 'Successful' by client steering committees.
    • Introduced a standardised project charter and RAID log template that was rolled out across a consultancy's entire Dynamics practice.
    • Reduced average go-live hypercare period from eight weeks to four by implementing a structured cutover runbook methodology.

Skills

D365 F&O Programme GovernanceBusiness Central Enterprise RolloutsExecutive Stakeholder ManagementRisk & Issue ManagementChange Management & OCMBudget Governance (>$10 m)Vendor & SI ManagementAgile & Waterfall Hybrid Delivery

Certifications

  • MB-300: Microsoft Dynamics 365 Core Finance and Operations
  • PMP: Project Management Professional
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